Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University, United States

Updated: 15 days ago
Location: Greenville, NORTH CAROLINA
Deadline: 22 May 2024

Position Details
Position Information


Advertising Department ITCS CLIENT ENGAGEMENT AND SUPPORT
Academic Term/Year Spring 2024/Summer 2024
Position Title Self-Help-Pirate Techs - Service Desk Technical Support
Posting Number 06137
Position Number 06137
Student Job Category Student - Self-Help Campus Job
Number of Vacancies 3
Job Description
ECU Department of ITCS/Client Engagement and Support is currently seeking several Pirate Techs – Service Desk student workers to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email. The student worker will assist clients with technology related issues such as setting up email on computers and smart phones, connecting devices to Wi-Fi, installing ECU software, and troubleshooting computer related issues. They will also assist with checking a client’s account and providing information to clients on how to reset their passphrase. The student will also need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.
Preferred (Majors, Experience, GPA, etc.)
Special Instructions to Applicant
please upload resume online.
Quick Link for Direct Access https://ecu.peopleadmin.com/postings/70725
Open Date 04/22/2024
Close Date 05/22/2024
Open Until Filled No

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