Self-Help - Office Assistant

East Carolina University, United States

Updated: 2 days ago
Location: Greenville, NORTH CAROLINA
Deadline: 04 May 2024

Position Details
Position Information


Advertising Department ALUMNI RELATIONS
Academic Term/Year Spring 2024/Summer 2024
Position Title Self-Help - Office Assistant
Posting Number 05943
Position Number 05943
Student Job Category Student - Self-Help Campus Job
Number of Vacancies 1
Job Description
ECU Department of Alumni Relations is currently seeking an Office Assistant to perform the duties that are listed below.
Responsibilities include:
• Administrator: complete all necessary paperwork, forms, create and update reports, support the operations team in scheduling and creating solicitation materials, and ability to maintain logs and tasks as required.
• Customer Service: acknowledging and greeting students, staff, faculty and University guests, know campus resources and departmental functions to work with faculty, staff, students and guest of the University to connect each to resources as appropriate and assisting with navigating through campus and keep supervisor informed, help create a welcoming environment.
• Clerical Aid: to be able to file records, maintain records and logs, answer telephone calls and relay messages to the appropriate contact, be able to operate common office equipment such as computers, copiers, scanners, calculators, fax, etc.
• Maintaining a positive attitude and interest in helping a diverse range of others
• Providing quality customer service by using active listening, critical thinking and problem solving skills
• Speaking clearly and effectively both on the phone and in person
• Maintaining composure and self-confidence during peak business hours
• Following detailed policies/procedures consistently
• Upholding confidentiality standards by not disclosing information about donors to others
• Being a dependable member of the team by arriving on-time for scheduled work hours and thoroughly and accurately meeting responsibilities
• Managing multiple tasks at once
• Maintaining a neat and organized work space and appearance (business casual dress is required)
• Receiving feedback/constructive criticism from supervisor(s) and using this towards continued individual growth.
*able to help prepare for events by gathering and packing event materials and swag, making copies, creating name tags, etc. must be able to lift and carry light boxes (under 20 lbs).
*Assist with website and data updates as needed, as well as proof read marketing material.
Preferred (Majors, Experience, GPA, etc.)
Candidate must be a student currently enrolled at ECU, possess and maintain a minimum of 2.25 GPA, and be in good disciplinary and academic standing with ECU.
Candidate must be able to work flexible schedule up to 15-20 hours per week from 8 am-5 pm. Desired candidate will have administrative/clerical experience with emphasis on phone answering, mail merging, and office organization. Desired candidate will have a strong work ethic. Candidate should be proficient in Outlook, Word, Excel, PowerPoint and Adobe Pro.
Special Instructions to Applicant
Please upload resume and cover letter online.
Quick Link for Direct Access https://ecu.peopleadmin.com/postings/68322
Open Date 03/20/2024
Close Date 05/04/2024
Open Until Filled No

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