Scheduling Specialist I - Part-Time

Baylor College of Medicine, United States

Updated: 3 months ago
Location: Houston, TEXAS

Apply now »
Title:  Scheduling Specialist I - Part-Time
Division:  Patient Business Services
Schedule:  See Job Posting
Work Location:  Houston, TX
Salary Range:  Up to $19,415
FLSA Status:  Nonexempt
Requisition ID:  18869

Summary

The Scheduling Specialist I is a clinical support position that is required to answer patients calls which average 5,900 a month, 6,900 med sched messages, 500 MyChart messages and average 3,000 bump patients averaging from 30 to 120 days out.

 

This is a part-time position and the work schedule is Monday - Friday, 20 hours per week.


Job Duties
  • Books, coordinates, and reschedules patient appointments.
  • Registers patients in Epic system.
  • Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Interviews new patients via telephone prior to scheduling appointment.
  • Calls patients to remind them of their appointments.

Minimum Qualifications
  • High school diploma or GED. 
  • No experience required.

Preferred Qualifications
  • Prior Customer Service experience. 
  • Bilingual in Spanish.

 

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 

 

 18869


Apply now »

Similar Positions