Posting Details
Posting Detail Information
Working Title | Returns Specialist |
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Position Location | Fort Collins, CO |
Work Location | Position is fully in-office/in-person |
Research Professional Position | No |
Posting Number | 202400719AP |
Position Type | Admin Professional/ Research Professional |
Classification Title | Technical/Support II |
Number of Vacancies | |
Work Hours/Week | 40 |
Proposed Annual Salary Range | $42,000 - 50,000 |
Employee Benefits | Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
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Desired Start Date | |
Position End Date (if temporary) | |
To ensure full consideration, applications must be received by 11:59pm (MT) on | 05/20/2024 |
Description of Work Unit | Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities. The mission at the Colorado State University Bookstore is to provide students with essential tools to successfully pursue and achieve their educational goals and objectives for the purpose of higher learning. The Bookstore will cultivate a culture that fosters the exchange of ideas, recognizes individual value and is committed to the education of students, staff, campus and faculty. We will empower a dedicated staff whose priority is to exceed each customer’s expectations. Department website: https://www.bookstore.colostate.edu/home . The mission of the Lory Student Center (LSC) is to serve as a student-centered organization at the heart of campus, providing programs and services that create an inclusive community and inspire active, engaged learning. As an auxiliary enterprise within the Division of Student Affairs, the LSC is a comprehensive student union recognized nationally as one of the leading university centers. The LSC annual operating budget is approximately $40 million. Nearly 125 full-time career staff and 650 student and hourly staff serve approximately 24,000 people entering the facility daily and hosts approximately 13,000 annual events and meetings. Areas within the Lory Student Center include the CSU Bookstore; Campus Activities; Lory Dining Services; Marketing; Operations; Student Leadership, Involvement & Community Engagement (SLiCE); and an extensive array of business and service partners. Department website: lsc.colostate.edu . The work of Lory Student Center staff members is guided by and in alignment with CSU’s Principals of Community , the Division of Student Affairs Values , and the Lory Student Center Mission . |
Position Summary | The purpose of the Textbook Returns Specialist is to obtain books and supplies students need for classes each semester. This is accomplished by using data to make buying decisions and by working with campus departments, book and supply vendors, and other store staff to help provide course materials to the CSU community. This position works through the process to acquire needed materials using a variety of sources to ensure the lowest prices possible. This position is also responsible for processing credit memos for overstock returns, damaged/defective materials, cancelled books, and materials not received when credit is expected. This position also assists in the special-order process and establishes textbook rental pricing based on quotes from existing vendors. The Textbook Returns Specialist has an abiding commitment to serving the diverse needs of the University community, the active promotion of an equitable and inclusive environment, and the development and enhancement of collaborative relationships. |
Required Job Qualifications |
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Preferred Job Qualifications |
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Diversity Statement | Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion. |
Essential Duties
Job Duty Category | Process Credits and Returns |
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Duty/Responsibility |
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Percentage Of Time | 45 |
Job Duty Category | Special Order Management |
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Duty/Responsibility |
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Percentage Of Time | 15 |
Job Duty Category | Rental Title Process |
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Duty/Responsibility |
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Percentage Of Time | 10 |
Job Duty Category | Other Duties as Assigned |
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Duty/Responsibility |
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Percentage Of Time | 5 |
Job Duty Category | Course Materials Kits |
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Duty/Responsibility |
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Percentage Of Time | 25 |
Application Details
Special Instructions to Applicants | CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification to candidates. |
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Conditions of Employment | Pre-employment Criminal Background Check (required for new hires) |
Search Contact | Esther Kemp, [email protected] |
EEO Statement | Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services. The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, [email protected] . The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, [email protected] . The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, [email protected] . Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education . |
Background Check Policy Statement | Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so. |
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