Residency Program Coordinator

FCM-FamMed-ZSFG-Programs

Full Time

78649BR

Job Summary

Under the direction of the FCM Program Manager, the Program Coordinator, will be part of a dynamic team responsible for administrative support and strategic planning for a residency redesign effort for both the current residency program and the expansion of a new residency track. The program coordinator will focus on curriculum development, compliance, and accreditation, as well as teaching and learning activities while coordinating meetings for stakeholders. This multifaceted role involves conducting, promoting, evaluating, and supporting health professions education programs in compliance with organizational objectives and nationally accepted accreditation standards and requirements. In addition, the program coordinator will support learners (including but not limited to faculty, residents, clinical fellows, graduate or undergraduate learners, and practicing or licensed professionals) in areas such as scheduling, core competencies, recruitment, assessment, and evaluations. Coordinating and scheduling all activities associated with the ongoing administration of health professions education programs will also be a core aspect of this role.

The UCSF Department of Family and Community Medicine at Zuckerberg San Francisco General Hospital seeks to recruit a Program Coordinator for the Family and Community Residency Program at ZSFG and to support the growth of the new UCSF Health track. The program coordinator will be a member of the design team that will conceptualize and execute the launch in 2025. The ideal candidate will be a pragmatic problem-solver and a team player, with excellent communication skills and meticulous attention to detail, with at least 1year of experience working in an office, preferably in an academic or healthcare setting.  Experience working in educational programs (i.e. Residency or fellowship program) is highly desired.  

This position requires independent problem solving and decision-making, and candidates must demonstrate excellent problem-solving abilities.  This position requires the ability to carry out multiple tasks and projects simultaneously, while encountering frequent disruptions in workflow from residents, faculty, and staff.  The ability to manage one’s time effectively to ensure timely and accurate completion of assigned work is imperative, as is the maintenance of professionalism, customer service, and a calm demeanor when juggling multiple requests.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Family & Community Medicine (DFCM) is engaged in research, teaching, training, service and clinical activities located at seven primary UCSF and leased sites in San Francisco (Parnassus, ZSFG - Buildings 80, 90, 20 and the Main Hospital, Mission Center Building, Laurel Heights, Mission Hall, Lakeshore, Lakeside) as well as the OSHER center, Women’s Health and the UCSF Primary Care Practices at China Basin and Laurel Village and at various local community, national and international research/service/education training and clinical sites.  In addition to the Department’s Family Medicine Residency Program located at ZSFG, the Department has affiliated residency programs in Fresno, Salinas, Santa Rosa, Kaiser Vallejo, Santa Rosa, and Contra Costa Health Systems.  Authority and accountability for the Department reside with the Department Chair who delegates authority to Vice Chairs, the Executive Council, Directors and Chiefs of Service and their Administrators and the Department Associate Chair of Administration and Finance.

The mission of the Department of Family and Community Medicine (DFCM) is to educate students and residents in family medicine with an emphasis on meeting the needs of the economically disadvantages and the medically underserved, to advance knowledge in family and community medicine; and to develop methods of primary care that are effective, efficient, and accessible to all people. DFCM is nationally recognized for our pioneering research programs in primary care and community health.  The DFCM has a large teaching, research and clinical set of programs and activities based at Zuckerberg San Francisco General Hospital, where this position is based.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training
• Minimum 1 year of related experience
• Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program.
• Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner.
• Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners.
• Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex schedules and regulatory requirements; requires extremely well organized and detail oriented precision.
• Knowledge of educational technology and systems. Ability to troubleshoot and triages related technology issues.
• Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems.

Preferred Qualifications

NA

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

004484 HEALTH PROFNS EDUC SPEC 2 CX

Job Category

Administrative Support, Education

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Limited Appt

Location

Zuckerberg San Francisco General (ZSFG)

Additional Shift Details

M-F; 8:00 AM - 5:00 PM