Residency Administrator

Since 1896 the School of Dental Medicine has been educating students to take their places among the best dental practitioners in our region and across the country. Each day the School’s faculty and staff contribute to its mission to advance the future of dental medicine through teaching, research and service. In addition to being a great place to work the University offers robust benefits including: *11 Paid Holidays, Paid Vacation, Sick and Personal Days * Additional Paid Time Off (Winter Recess) during the period between Christmas and the New Year * Paid Parental Leave * Education benefits for eligible employees, their dependents and spouse/domestic partner * Above-average Employer Contribution towards Medical, Prescription Drug, Vision, Life, STD, and LTD Insurance plans * A robust retirement savings plan option. Including 100% match on employee contributions of 3-8% (150% after vesting) and enhanced match for those nearing retirement * Free PAT bus pass.

Support of clinical efficiency and educational experiences of the residency program with defined reporting responsibilities on residency progression and patient management to residency director/chair. The RA is responsible for accounting for all resident requested time off, oversight of patient management, financial counseling and patient payment agreements, pre-authorizations, identification of patient copays prior to appointment date, the management of internal and external referrals, and patient record audits and discrepancy management.

Essential Functions 

The Residency Administrator is responsible for accounting for all resident requested time off, oversight of patient management, financial counseling and patient payment agreements, pre-authorizations, identification of patient copays prior to appointment date, the management of internal and external referrals, and patient record audits and discrepancy management.  The Residency Administrator plays a critical role in creating a positive and professional experience and works closely with the Residency Patient Experience Specialist to ensure a positive patient and resident experience.  The Residency Administrator must demonstrate excellent interpersonal skills and diligently observe HIPAA and FERPA requirements in all dealings with residents, patients and patient information.  

This position is primarily sedentary, but the ability to move throughout the school and clinic areas is needed in order to respond to faculty, resident, student, or patient needs.  No significant lifting or carrying.  

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.