Public Communications Coordinator

Details

Posted: 03-May-24

Location: Los Angeles, California

Salary: Open

Categories:

Staff/Administrative

Internal Number: REQ20148563

The University of Southern California (USC) is one of the worlds leading private research universities. Situated in the heart of Los Angeles, USC is home to 22 academic schools and units, and it is the regions premier institution for the arts, athletics, business, engineering, law, sciences and technology. University Communications seeks aPublic Communications Coordinatorwith experience in journalism, data science/analytics, science writing or public relations to join the USC Media Relations team within the central University Communications office.

Reporting to the executive director of USC Media Relations, the Public Communications Coordinator supports University Communications in executing various digital projects to inform outreach, report on successes, and promote the university's mission. This position is responsible for monitoring the university's media coverage by utilizing monitoring tools, summarizing results for promotional campaigns, and authoring daily reports for university leadership. In addition, the Coordinator will be a strategic collaborator with the media relations team members, as well as the creative, digital and editorial teams in University Communications, creating and updating faculty and staff profiles, news releases and source alerts on the USC Pressroom website. This role is also responsible for gathering data from the editorial, social and media teams, utilizing analytics tools and software to build a daily narrative measuring USCs reputation for education and research that is read by senior leadership.

The ideal candidate must have excellent writing and research skills, enthusiasm and curiosity for news, communications and outreach, as well as a love for learning and problem-solving. Experience with managing a newsletter, writing for a magazine or news publication and using data to tell stories is a plus. Experience using media monitoring services such as Cision, Meltwater or Muck Rack also is a big plus.

Responsibilities include:

• Oversee USC's daily media coverage using media monitoring tools and lead the management of media reports for senior leadership; partner with the media relations team to expand the awareness of initiatives with all stakeholders.

• Support media relations, social media, and crisis communications teams in monitoring issues for senior leadership.

• Provide customer service to faculty who are interested or developing a media profile.

• Assist with communication campaigns by pulling reports to support media pitching and outreach and monitoring media coverage.

• Collaborate with colleagues and partners across campus to support their efforts to promote faculty and leadership in media, developing news alerts, writing occasional stories for the USC News site that can also convert well into pitches for outside media.

Performs other related duties as assigned or requested. The university reserves the right to add or change responsibilities at any time.

Qualifications

• Bachelor's degree in English or technical writing, journalism, communications, public relations, or data sciences or a related field is preferred.

• Excellent writing and editing skills, with an understanding of web content management, basic storytelling and news writing.

• Experience using MS Office, WordPress (or similar content management systems), and email marketing services like Salesforce or MailChimp.

• Familiarity using media monitoring (ex. MuckRack, Cision) or social listening tools (ex. Sprinklr, Sprout).

• Able to meet daily and long-term deadlines.

• Flexible.

• 1-3 years experience working in higher education or a large organization.

Applications will not be considered complete without the following documents attached:

• Resume/CV

• Cover Letter

• 3 writing samples (e.g. a report, a news story, press release, white paper or essay)

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USCs Unifying Core Values: integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

The hourly rate range for this position is $30.35 - $33.34. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California is an Equal Opportunity Employer

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 2 yearsMinimum Field of Expertise: Public relations, journalism, advertising or related field.

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About University of Southern California (USC)
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.
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