Program Manager

The UNM Department of Psychiatry and Behavioral Sciences, Division of Community Behavioral Health (CBH) is seeking a self-motivated individual to join our dynamic multi-disciplinary team. The mission of CBH is to address health care disparities through: health services research and evaluation; capacity building; training and workforce development; and through increasing access to quality behavioral health services that are holistic, cost-effective and provided with respect to unique cultures and communities.
CBH is seeking a Program Manager to guide our behavioral health clinical and research initiatives focused on coordinated specialty care for First Episode Psychosis across New Mexico. This role encompasses significant statewide program management, development, and implementation, as well as systems enhancement.
Key responsibilities for this position are: Collaborate with the Project Principal Investigator (PI), medical director, and senior leadership to establish statewide program goals and implementation strategies; Provide comprehensive program oversight, set clear vision, and deliver training to ensure program success; Facilitate team meetings and provide ongoing training to support program staff.; Develop and maintain program databases, metrics, tracking systems, scheduling tools, and logistics resources; Assist with programmatic administrative activities, systems development, and fiscal guidance; Lead program evaluation efforts, disseminate information, and produce reports to stakeholders; Triage community referrals in collaboration with the medical director; Provide clinical services to a limited case load of patients undergoing a first episode of psychosis or the families of the patients using the evidence-based practice within a Coordinate Specialty Care model; Provide supervision in collaboration with the medical director to the other members of the Coordinate Specialty Care team.
Additional responsibilities include: Update and maintain program policies and procedures; Attend and partner with leading weekly meetings with the EARLY team; Facilitate and aid in the delivery of psychoeducation to families; Liaise with BHSD (Behavioral Health Services Division), including creating quarterly reports and responding to requests as needed; Outreach to external behavioral agencies; Support other members of the team, troubleshoot issues including managing absences and IT issues; Support the development and education of human resources; Aid and collaborate with the research endeavors of the EARLY program, including collaboration with other institutions and submitting Institutional Review Board documents.
This is a high-energy position which demands: strong programmatic vision and strategic thinking; exemplary integrity, professionalism, and leadership abilities; understanding of psychosis, serious mental illness, and their impacts on individuals, families, and communities; assertiveness, patience, and the capacity to manage complex situations within inflexible systems; exceptional attention to detail while maintaining focus on broader program objectives; resourcefulness, responsiveness, and flexibility to adapt to evolving needs; outstanding organizational skills and adeptness in oral and written communication for relationship building; demonstrated experience in management, implementation, positive supervision, and ethical practice; ability to work independently and collaboratively within a team, communities, and stakeholders and a willingness to travel within New Mexico.
This is a term, full-time, benefits eligible position.

See the Position Description for additional information.

High school diploma or GED; at least 6 years of experience 2 of which are management level experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Prefer Bachelor's degree in Psychology, Counseling or Social Work.
• Extensive program management and implementation experience.
• Excellent oral and written communication skills, professional writing/manuscript development.
• Publications and grant writing experience is preferred.
• Community partner experience and experience working with UNM.
• Experience working with diverse communities and community support workers.
• Experience with serious mental illness, substance use disorders, including psychosis.
• Community-based research and data collection and compliance are a plus.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html . Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.