Program Manager

This position supports the Pathways to Teaching Careers in Critical Areas of Need (PTCAN), a Title V Department of Education federally funded grant. The program will implement a targeted pathway toward degree completion with teaching certification in critical areas of need in Urban Education at the College of Public Service. The Pathways to Teaching in Critical Areas of Need (PTCAN) will expand and enhance the services first-generation Hispanic students need for success.  The PTCAN Program at UHD seeks to: 1) increase the social and emotional well-being of prospective first-generation and minority teachers; 2) Increase the academic success of participating students; 3) increase first-generation and minority prospective teacher retention rates; 4) increase first-generation and minority prospective teacher graduation rates; 5) increase the number of UHD first-generation, minority students graduating from UHD with bilingual/ESL teaching credentials (critical areas of need).

This position may be eligible for Hybrid Work, working remotely for up to two days per week after the initial 90 days of employment.

Salary Range: $58,809/year or higher, commensurate with experience and/or education

JOB SUMMARY 

The Program Manager manages the operations and office administrative projects of a university program.

DUTIES 

• Develops and manages administrative projects and comprehensive program activities, orientations, workshops, and events
• Performs outreach to local professionals and organizations to build partnerships that will assist students
• Monitors student involvement in career readiness opportunities
• Provides academic and student support resources as required
• Collaborates with faculty, staff, and student support offices across campus to increase the accessibility of resources available to students
• Leads extracurricular program-related events to promote a sense of belonging for students
• Attends meetings; serves on and advises committees and councils as appropriate
• Interprets and clarifies academic policies and procedures to students, faculty, staff, and parents
• Provides high-level support for the program leadership

MARGINAL DUTIES

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES 

Direct Reports:

• May supervise full-time and part-time employees

Delegation of Work:

• May regularly assigns work to subordinate(s)

Supervision Given:

• May make a final decision on evaluating employee performance, hiring new employees, disciplinary actions
• Makes final decision on scheduling employee work hours
• Makes final decision on coaching and counseling; training; provides recommendations on handling employee grievances and complaints
• Makes final decision on granting time off

KNOWLEDGE, SKILLS, AND ABILITIES 

Knowledge:

• Knowledge of the management of a program in a higher education environment and of the related trends, issues, and accepted practices
• Knowledge of the function and operations of the specific program

Skills:

• Good technical skills, including proficiency in MS Office
• Strong analytical and problem-solving skills
• Excellent interpersonal, communication, and customer service skills
• Good leadership skills

Abilities:

• Ability to network professionally
• Ability to work as part of a team
• Ability to be flexible
• Ability to effectively communicate and collaborate with a wide range of individuals and constituencies in a diverse university community

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements
• The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks

EEO/AA

 

Qualifications

 

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of four (4) years of job-related experience

License/Certification:

• None required

PREFERRED QUALIFICATIONS 

• None

About University of Houston Downtown

Celebrating its 50th anniversary in 2024, the University of Houston-Downtown (UHD) is the second-largest university in Houston and has served the educational needs of the nation’s fourth-largest city since 1974. As one of four distinct public universities in the University of Houston System, UHD is a comprehensive, four-year university led by President Loren J. Blanchard. Annually, UHD educates approximately 14,000 students, boasts more than 66,000 alumni, and offers 45 bachelor’s degrees, 12 master’s degrees, and 19 online programs within four colleges: Marilyn Davies College of Business, College of Humanities and Social Sciences, College of Public Service, and College of Sciences and Technology. UHD has one of the lowest tuition rates in Texas.

U.S. News and World Report ranked UHD among the nation’s Best Online Bachelor’s Programs for Applied Administration and Best Online Master’s Programs in Criminal Justice, as well as a Top Performer in Social Mobility. The Wall Street Journal/College Pulse ranked UHD one of the best colleges in the U.S. for its 2024 rankings, with notable distinctions:  No. 1 for diversity (tied) and No. 3 for student experience. TheStockWatcher.com called UHD a “notable institution providing high-quality online MBA programs. … UHD ensures that its graduates are well-prepared to succeed in their chosen career paths.”

UHD is one of the four distinct and separate components of the University of Houston System, which also includes the University of Houston, University of Houston-Clear Lake, and University of Houston-Victoria. Instructional Sites operated by UHD are University of Houston-Downtown Northwest, University of Houston-Downtown at Lone Star College Kingwood, and University of Houston-Downtown at Lone Star College CyFair.

The University is designated as a Hispanic-Serving Institution, a Minority-Serving Institution, and a Military Friendly School. For more information on the University of Houston-Downtown, visit uhd.edu.

The University of Houston - Downtown is an Equal Opportunity/Affirmative Action institution and recognizes protected classes of race, color, sex (including pregnancy), genetic information, religion, age (40 and above), national origin, disability, veteran status, sexual orientation, gender identity or status, and gender expression as required by federal law. Veterans and persons with disabilities are encouraged to apply.