Program Manager

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Manages the day-to-day operations of the MPH Online Program. Oversees daily admissions operation as well as the outreach and communication process for all prospective students and applicants. Ensures that coordinator monitors and tracks student queries, ensuring timely and accurate responses to prospects. Meets regularly with Director and faculty of the Online MPH program and the Assistant Dean of Students to discuss new student enrollment for all program as well as overall status of current students in the Online MPH program.

• Manages the day-to-day operations of assigned area or particular functions of the Student Affairs department to meet goals and objectives. Provides operations and administration direction.
• Contributes to management strategy and participates in strategic planning, staffing decisions, policy development, and other key areas for the Online MPH program.
• Establishes priorities, assigns functions, and maintains quality control. Assists with Online MPH student advising and program orientation, check in sessions, Alumni Advisory Board, and newsletter.
• Advises senior management in implementing programs, new initiatives, and special projects.
• Recommends and implements procedures and practices to improve efficiency and improve student services. Assists with continuing education events. Supervises use and implementation of CRM systems (Constant Contact and SOPHAS) to ensure that email communications and event registration are well coordinated. In collaboration with the Assistant Dean of Students and the marketing/communications team, develops email communication campaigns, website and social media engagement content, publications, and advertisements.
• Assists in developing partnerships throughout the University in order to provide excellent student services and attain departmental goals and objectives. Collaborates with program director and Online MPH faculty to establish enrollment targets and strategies for new student enrollment.
• Participates with Program Director to develop budget plans and monitors expenditures and revenues, as necessary. Develops and provides quarterly point-in-time admission practicum placement reports to college leadership.
• Evaluates program operation in meeting stated objectives.
• Recommends or develops, as needed, a strategic plan(s) for the program. Implements strategic plan. Collaborates with program director and Online MPH faculty to establish enrollment targets and strategies for new student enrollment and retention.
• Recommends or develops, as needed, a strategic plan(s) for the program. Implements strategic plan. Collaborates with program director and Online MPH faculty to establish enrollment targets and strategies for new student enrollment and retention.
• Participates as a member of various divisions, campus and university committees, and represents the sponsored institute, center, or program at various community and student functions. Represents Stempel College and the Online MPH program at local and national recruitment events.
• Assists the Director of Educational Programs and Workforce Development with the management of the continuing education programs of the college. Communicates with all the college's units. Compiles a master list of all CE events for the Stempel college. Completes and submits CE reports requested by the university's Academic Planning and Accountability Department and the reports requested by the National Commission for Health Education Credentialing, Inc.
• Assures compliance with applicable policies, procedures, and standards.
• Recommends changes in policies and procedures.
• Facilitates and evaluates quality improvement efforts and develops quality improvement tools.

Bachelor's degree in an appropriate specialization and four (4) years of related experience, or Master's degree in an appropriate specialization and two (2) years related experience.

Administrative

$52,000 - $62,000

Begin time: 8:30 AM
End time: 5:00 PM

Criminal Background Check

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment.  Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process.  It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act , the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/ .
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.