Program Manager: Digital Arts & Design (Hybrid) - 127719

UCSD Layoff from Career Appointment: Apply by 1/26/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 2/7/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DEPARTMENT OVERVIEW

The Division of Extended Studies (DES) at UC San Diego is fully self-supporting, operating year-round (12 months of active instruction) with a budget of $47 million annually in primarily fee income. The unit has over 200 career employees, including academic, management, staff and executive, as well as represented and non-represented positions. Many casual or contract employees and student workers also serve in the organization. In addition, DES employs more than 1,000 active by-agreement instructors.

DES operates in 200,000 square feet of managed space, including a large off-campus classroom facility. The unit maintains a robust online learning platform, operating 24/7 with webcasting and video-conferencing capability. DES also has a strong web presence with e-commerce operating 24/7. There are over 60,000 enrollment transactions annually; 35,000 outreach certification transactions and 25,000 service transactions. DES supports a robust network of representatives, agents, and students (both residential and online) around the globe. Along with all of this, DES operates two television stations, a variety of public lecture programs and is active in federal, state, local, and private research and technical assistance programs and activities.

As of Fall 2020, the University has assumed ownership of a major downtown center for which DES is taking full financial and programming responsibility. The 66,000-square-foot building will support a rich mix of campus-based and community programs reflecting the teaching, research and public service mission of UC San Diego: classroom instruction, continuing education, arts and cultural performances, civic events and collaborative community projects.

POSITION OVERVIEW

The Program Manager manages the planning, scheduling, implementation, and evaluation of programs and courses in DES's Digital Arts, Design, and Photography programs. Uses skills as a seasoned, experienced public educational program professional to resolve a wide range of educational program issues and needs assessments.

Uses project management and communication skills to resolve a wide range of educational program issues and needs, such as planning and implementing instructor and course schedules, defining tasks, and required resources, and tracking deadlines and deliverables mainly for administrative and marketing tasks, but also organization wide initiatives. Develops new public educational programs and works on complex public educational programs of diverse scope. Demonstrates good judgment when selecting methods and techniques for delivering courses, presentations, and development programs. Receives general instructions and exercises judgment in selecting methods and techniques for course and instructional improvement. Fully knowledgeable in course subject matter and program.

Additional duties include ongoing course schedule planning, instructor recruiting, student and instructor advising, promotional planning, periodic program and course evaluation and adjustment, and responding to complex programmatic issues. In conjunction with the department director and other stakeholders, participates in long-range strategic planning. Develops outlines for new course curricula and updates and recommends updates to existing course content. Participates in the development of strategic marketing plans and coordinates marketing events. Develops and monitors budgets. The Program Manager also uses advanced project management and communication skills to work on special projects involving external partners.

• Incumbent must be available for occasional evenings/weekends and may be required to attend conferences/programs both locally and out of town, as requested. Some overtime during peak periods may be required.

• This position offers a hybrid (remote/on-site) work arrangement.

• This position is at Division of Extended Studies’ University City Center location. No parking fees.

• A cover letter is optional, but strongly encouraged.

• Demonstrated experience designing and developing educational programs for adults.

• Demonstrated experience providing academic advising to students.

• Knowledge of managing a portfolio of business and management courses at the university or corporate level. Specifically digital arts, design, or art courses.

• Demonstrated excellent project management skills in an educational setting, including planning and implementing schedules, defining tasks and required resources, and tracking deadlines and deliverables.

• Thorough knowledge of marketing concepts including participating in developing marketing plans, targeting audiences, and coordinating marketing events.

• Thorough knowledge of and skill in delivering programs.

• Thorough skills to conduct needs assessment and development of new presentations / courses to meet organizational needs.

• Demonstrated experience hiring and training instructors.

• Thorough and effective verbal, written and interpersonal communication skills and presentation skills. Strong communication and interpersonal skills and ability to communicate verbally and in writing effectively. Demonstrated ability to communicate in a professional manner and to tailor communications to the intended audience.

• Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.

• Demonstrated knowledge of and experience working in digital arts, design, or technology sectors.

• Bachelor's degree in related area and/or equivalent experience/training.

• Thorough knowledge of functional area and understanding of how work may impact other areas.

• Demonstrated experience developing and overseeing budgets.

• Demonstrated experience with continuing education, professional associations, and corporate contract training.

• Thorough knowledge of current public educational programs and trends.

• Thorough knowledge of organization policies and procedures.

• Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint.

• Background check is required for this position.

• Incumbent must have own transportation, insurance, and a valid California Driver's License.

Pay Transparency Act

Annual Full Pay Range: $56,700 - $97,500 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $27.16 - $46.70

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

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The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

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