Program Evaluation Specialist

Department Summary

Michigan Housing is an actively engaged unit within Student Life Auxiliary Services within the Division of Student Life. M Housing serves approximately 11,500 students; 9,100 undergraduate and 2,400 graduate and professional students and their families. Although first-year students are not required to live on campus; historically 96-98% of all new first-year students choose to live on. Currently, the M Housing portfolio consists of 19 residential facilities that include traditional residence halls, apartments, and other living options located in communities on north and central campuses in Ann Arbor. In partnership with Michigan Dining, there are 9 dining halls and 9 retail operations embedded within the residence halls that serve approximately 4 million meals per year. In Fall 2024, M Housing will partner with other units and departments within Student Life to support the residential experience for approximately 20 U-M students on the Marygrove campus, located in Detroit. In Fall 2026, 5 new residence halls housing 2,300 undergraduate students and a new 822-seat dining facility will open to continue M Housing's strong tradition of providing affordable housing options and services for U-M students. In addition to supporting the academic mission of the University, M Housing creates and sustains diverse learning-centered residential communities that ultimately enhance the residential experience and serve as a guide for their work in support of diversity, equity, inclusion, and accessibility (DEIA).

Job Summary

The Program Evaluation Specialist coordinates and conducts assessment, evaluation and research (AER) activities to improve Michigan Housing services and environments where residents and staff live and work.

The Program Evaluation Specialist works with departmental leadership to provide data collection, data analysis and project support to evaluate and advance priorities that align with divisional and departmental core work outcomes.  The position includes responsibilities for analysis of institutional data and new data collected via qualitative, quantitative, and mixed-method protocols. Foci will range from benchmarking; resident and stakeholder satisfaction; program, process, and performance evaluation; traffic studies, needs assessments, learning outcomes assessment, and resource effectiveness.

This position reports to the Associate Director for Communication, Assessment, and Support, with a dotted line to the Director of Michigan Housing.  

Working conditions

• Occasional evenings and weekends during peak business operations, such as but not limited to Fall Move-in at the end of August.

Physical requirements

• Position requires working with a computer for the majority of the day, with frequent phone calls.
• Routinely moves items weighing under 20 pounds.

Selected candidates whose start date is after 4/1/2024 or before 8/31/2024 will not be eligible for the university FY 24-25 salary/merit plan unless otherwise notified.

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.  

Salary may vary depending on qualifications, experience, and education of the selected candidate.

#studentlife