Program Coordinator, FLISSC

This is a 2-year Fixed Term position.

Stanford University, recognized as one of the most prestigious and innovative academic institutions in the world, has an immediate opening for a Program Coordinator in the First Generation and/or Low-Income (FLI) Student Success Center. The FLI Student Success Center (FLISSC) is proud to be part of the Centers for Equity, Community, and Leadership within the division of Student Affairs. The Centers consist of the Asian American Activities Center, Black Community Services Center, El Centro Chicano y Latino, First Generation and/or Low-Income Student Success Center, Markaz Community Resources Center, Native American Cultural Center, Queer Student Resources Center, and Women's Community Center. Each Center works to advance learning and student development through five pillars – Academic and Intellectual Engagement, Leadership Development, Mental Health & Well-Being, Community Building, and Alumni Engagement.
The Student Affairs division, with students as our focus, engages with a range of constituents including faculty, staff, parents, alumni, as well as other groups in the external community. Student Affairs staff act with integrity in pursuit of the highest professional standards, as we educate, serve and learn. These guiding principles, and the overall quality of Stanford's faculty, students and staff make it an intensely creative and rewarding place to work.
We seek candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, ensuring access to opportunity for all students, working with students and staff from diverse backgrounds, and/or incorporating diverse perspectives in their work.
Job Overview:
The FLISSC is centered on the pillars of advocacy, mentorship, community & belonging and connections to resources to provide holistic support for first generation, low-income, transfers, current/former foster youth and FLI graduate students at Stanford. This includes providing critical resources, networks, and services that set them up for success. The FLISSC seeks an Program Coordinator to oversee and manage logistics for the center signature events (FLI Welcome Dinner, First Gen Week, and FLI Graduation), liaise with appropriate offices and organizations in connection to the university-wide Big 5 events (New Student Orientation, Reunion Homecoming, Family Weekend, Admit Weekend, and Commencement Weekend), and in collaboration with the rest of the FLISSC professional staff, facilitate and plan programming that supports our pillars. Reporting to the Assistant Dean and Interim Director of the FLISSC and working alongside the office Program Manager and Interim Associate Director and Opportunity Fund Manager, the Program Coordinator will use a holistic approach to foster a sense of belonging and ensure that FLI students receive the support they need.
CORE DUTIES*:

• Oversee, lead, and organize all FLI Student Success Center signature events - Welcome Dinner, First Gen Week (and National First Gen Day), and FLI Graduation - as well as any other events in connection to Stanford Big 5 events - New Student Orientation, Reunion Homecoming, Family Weekend, Admit Weekend, and Commencement.
• Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as center programs and to influence current processes and policies.
• Create a streamlined program evaluation form applicable to all programs to assess outcomes and facilitate the implementation of this new process among both professional and student staff.
• Advising student staff on best practices for planning programs and collaborating with campus partners.
• Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices and decisions.
• Provide support to Opportunity Fund Manager with application reconciliation and communication management.
• Provide oversight with the administration of financial processes such as financial reimbursements and reconciliation, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues.
• May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing webinars, education fairs and other external functions.
• May train and supervise volunteers, student, and temporary workers.
• * - Other duties may also be assigned

MINIMUM REQUIREMENTS:
Education & Experience:

• Bachelor’s degree and two years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Strong written and verbal communication skills.
• Basic computer skills, including experience with Microsoft Office Suite.
• Basic analysis and problem-solving skills.
• Customer service skills.
• Understanding of financial transactions.
• Demonstrated commitment to diversity and inclusion, as well as the ability to work with a wide range of constituencies (staff, students, faculty, parents, administrators, etc.) with diplomacy and tact
• Expressed sensitivity to and demonstrated understanding of the needs of a diverse student body.
• Understanding of current and emerging practices in student success initiatives, particularly relating to first generation and low-income students.
• Demonstrated experience with forging campus partnerships and working collaboratively to support the needs of students.
• Experience in data collection and data analysis, as well as demonstrating competency in assessment and evaluation of student service activities in an educational setting to improve services to students.
• Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

Certifications and Licenses:
None

PHYSICAL REQUIREMENTS:

• Frequently sit, perform desk-based computer tasks.
• Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

WORKING CONDITIONS:

• This is a hybrid position requiring at least 3 days of onsite work per week and more as needed to meet student and departmental needs.
• Able to work on evenings and weekends, as needed.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu .

The expected pay range for this position is $67,000 to $75,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

How to Apply:
We invite you to apply for this position, please submit your résumé and a one-page cover letter along with your online application.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more
  

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at [email protected] . For all other inquiries, please submit a contact form .

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.