Academic Guide Program Coordinator

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Academic Guide Program Coordinator

Job Summary:          

This position is responsible for enhancing undergraduate education at Duke by coordinating innovative programming in the residential quads. In collaboration with the Residence coordinator, student leaders in the Quad Council, and Faculty Fellow, the Academic Guide Program Coordinator coordinates the delivery of enriching services that cultivate academic excellence, stimulate intellectual curiosity, encourage emotional health, and foster life-long learning.

The Academic Guides Program sits within the Office of Undergraduate Education at Duke University and is committed tocreatinganaccessible, supportiveenvironmentandaneducational experiencethatrecognizesdiversityand cultural competence asintegral components ofacademicand organizationalexcellence.Candidateswho can contribute to that goal, and who meet the qualifications for this position,are encouragedtoapplyand toidentifytheir strengths inthis area.

Work Performed:

The Academic Guide Program Coordinator meets individually with students to provide customized support in self-regulation, academic skills, resilience, and personal well-being  (30%)

• Assess students’ needs through triage support and make recommendations/referrals to ARC learning consultants or other campus offices or services as appropriate.
• Through academic coaching and time-management consulting, work with students to develop strong self-management skills.
• Support students in making behavioral changes that nurture long-term positive emotional well-being.
• Assist students with general advising including academic pathway options, course selection, connection to others in the advising network, and integration of curricular, co-curricular, and experiential opportunities.
• Maintain records of individual student appointments and enter notes and other data about individual appointments in a timely manner in the program’s scheduling platform.

The Academic Guide Program Coordinator coordinates the implementation of student excellence programs in the assigned quad.   (30%)

• Work closely with the Residence Coordinator, student leaders in Quad Council, Faculty Fellow, and campus partners to coordinate the delivery of academic programs and to enhance existing programs such as peer tutoring and study groups in the residence halls.
• Coordinate programs and event planning across the Quad to include vendor research, analysis and selection; schedule and coordinate speakers; determine and coordinate location details; develop and maintain event budgets; and perform other required administrative tasks.
• Maintain records of all programming and enter notes and other data about individual programs in a timely manner in the Academic Guide Program’s events tracking system.

The Academic Guide Program Coordinator will    (30%)

• Be trained in academic support, academic advising, and motivational interviewing in order to integrate the academic, resilience, and personal well-being tools students need to make behavioral changes for success.
• Maintain ongoing communication with the Residence Coordinator, Resident Assistants, Quad Council, and Faculty Fellow by attending regularly scheduled meetings or by establishing regular check-ins with these groups at mutually agreed upon times.
• Maintain regular communication with quad residents about Academic Guide appointments and programs as well as other campus events, news and resources that support students ’ academics and well-being.
• Prepare and monitor individual budget for quad programming, office supplies and other costs, in consultation with the Program Director and Senior Academic Guide.

Other    10%    

• Participate in staff meetings and other related meetings as needed.
• Maintain liaison with other programs, offices, and departments at Duke to coordinate program business and to accomplish program objectives.
• Assist with program assessment and evaluation.
• Assist with program marketing and social media outreach.

The above statements describe the general nature and level of wo rk being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and dut ies required of personnel so classified.

Required Qualifications.

A bachelor’s degree is required.  Must maintain a flexible schedule to be accessible to students in the residence halls outside regular business hours.

Preferred experience:

• At least 1 year of experience providing academic support, advising, teaching, or related engagement with students in a higher education setting.
• Fluency with desktop applications such as the Microsoft Office Suite and familiarity with data management systems.
• An understanding of student cognitive, social, and emotional development and learning strategies at the post-secondary level. 
• Facility with digital outreach including social media and website maintenance.
• Strong oral, written, and intercultural communication skills.
• Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes.
• Experience working directly with and elevating the ideas of people from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to serve as an advocate for individuals of all backgrounds.
  

Application Process:  All applicants must apply through the Duke Human Resources system athttps://careers.duke.edu/.

To apply, please submit a cover letter describing your interest in the position and your qualifications, a CV or resume, and contact information for three professional references.

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

Work requires one year of experience in program administration OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.