Program Associate

• In conjunction with GWSB departments, centers, institutes, and student groups, provides support in planning, managing, and executing virtual and in-person events. Manages registration and participant tracking to include day-of support.
• Schedule meetings and events in GWSB-managed spaces. Provide logistical guidance for events and confer with clients about best practices with space requests.
• Manage activities related to GWSB building improvements, capital and renovation projects in conjunction with the Program Director, GWSB Operations. Maintain a central list of GWSB events for space usage, budgeting, and outreach in conjunction with the Program Director, GWSB Operations.
• Operates as a liaison between GWSB and GW Facilities and Custodial Services, serving as a central contact point for GWSB.
• Manage university-branded promotional material orders and inventory.
• Track program and event expenditures, update budgets, and other logistics.
• Manage approval and use of all event promotion via posters and flyers throughout the buildings. Manage vendors, ensuring compliance to budget and follow through with contractual obligations.
• Serve as primary contact for vendor services (coffee and water service, shredding, and plant maintenance), making purchasing recommendations.
• Manage client requests and serve as the backup for the Program Manager, GWSB Operations.
• Coordinate moving and storage needs with central GW Relocation Services.
• Monitor and manage operations email inbox. Serve as backup for the Program Manager to monitor and manage events email inbox.
• Conduct routine sweeps of GWSB buildings (Duques and Funger Halls), examine the condition of the building, return furniture to the proper location, and remove flyers/posters from unauthorized locations. Submit and/or log facilities or custodial services Fixlt ticket requests.
• Maintain inventory of certificates, office supplies, and equipment.

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

• Possesses exceptional attention to detail, excels in managing multiple priorities, and thrives under pressure to meet deadlines.
• Demonstrates excellent written and verbal communication skills with a persuasive and interpersonal approach.
• Exhibits strategic thinking and achieves GWSB goals through effective developmental sessions.
• Familiar with planning tools, including EMS (RingCentral, formerly known as Hopin) software, website management, resourceful in procurement, and budget management.
• Thrives within a small, cohesive team, takes independent initiative to achieve program objectives, and can become a subject matter expert within the team.
• Experience working with students, faculty, staff, and vendors, including proficiency in vendor contracts, budget management, invoice processing, and managing service providers.
• Possesses advanced proficiency in Microsoft Excel and Visio and familiarity with virtual meeting and planning software.
• Collaborates effectively with a diverse population at all levels, facilitates decision-making and conflict resolution, maintains a positive and professional demeanor, and treats all stakeholders (staff, students, faculty, and vendors) with courtesy and respect.

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.