Program Assistant

Updated: 2 months ago
Location: San Francisco, CALIFORNIA

Psych-Core-Rsch

Full Time

76691BR


Job Summary

Involves managing or performing the administrative services or managing the full general operations of an academic or non-academic organization(s). Administrative services include activities in finance and human resources and may also include IT, facilities, or student services. General management includes long and short-range strategic planning in determining the mission and directing all activities of multi-disciplinary departments through subordinate management staff.

The position is responsible for coordinative staff work in the administration of the CAPP program. Incumbent works with Program Director, Program Manager, and other team members to coordinate quality improvement and strategic growth of the program. Responsibilities include organizing, coordinating, and planning for program activities, including outreach, engagement and education events and internal team meetings; project organization; and assistance as needed with data and resource collection, organization, and reporting. Incumbent should have excellent communication and organizational skills, a high level of initiative and independence in project execution and implementation, with appropriate professional discernment about when to seek additional input, support and approval, and the competence to oversee work of a highly confidential and critical nature with discretion. The ability to communicate effectively and professionally with internal team members and external stakeholders is critical to this role. The Cal-MAP program will expand significantly over the next couple of years, so the incumbent will be actively engaged in our drive and mission to deliver innovative solutions to make pediatric mental health care and wellness more accessible for all of California.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html


Department Description

One of the largest departments within the School of Medicine, the Department of Psychiatry and Behavioral Sciences has a broad mission encompassing research—basic, translational, and clinical—teaching, patient care, and public service. The UCSF Department of Psychiatry and Behavioral Sciences is among the nation's foremost resources in the field of child, adolescent, and adult mental health. Psychiatry faculty members are recognized for their leadership roles in state-of-the-art, comprehensive, and compassionate patient care; pioneering research; excellence in training the next generation of leaders; advancing public policy to advance mental health; and commitment to diversity. Spanning across all major UCSF sites, including Parnassus, Mission Bay, ZSFG, and VAMC, the Department boasts an organizational structure that is expansive yet complex.

The UCSF Department of Psychiatry & Behavioral Sciences will develop and implement California’s Child Youth Behavioral Health Initiative Behavioral Health (BH) Consult Program, as part of the state’s Master Plan for Kids’ Mental Health. The BH Consult Program aims to advance health equity by increasing access to quality, evidence-based, culturally responsive mental and behavioral health care for all of California’s children and youth 0-25. Through consultation, education, and training, primary care providers will deepen and expand their knowledge, skills, and confidence in addressing behavioral health needs in accessible, lower-stigma primary care settings. The statewide program will be a substantial expansion of UCSF’s Cal-MAP program, a pediatric mental health access program established in 2019. The Cal-MAP program is a child psychiatry access program designed to meet the ever-increasing needs of pediatric primary care practices (PCP) serving as front-line care providers for mental health. Cal-MAP aims to increase access to necessary mental health care by improving PCP’s knowledge, skills and confidence to manage mild-to-moderate, commonly occurring behavioral health conditions, thereby supporting rational utilization of child psychiatry resources for more complex presentations, and supporting increased integration of pediatric primary and behavioral health care.

Expansion will include establishing additional partner satellite hub sites throughout California, developing partnerships with professional clinical training programs, i.e., pediatric and family medicine residency, child & adolescent psychiatry fellowship, nurse practitioner, social work, public health, and other related training programs. Part of the program’s near-term expansion includes development of a novel tech-enabled consultation platform and expansion to satellite hub sites across the state. The team is comprised of multiple physician, psychologist, and social work staff who provide consultation, training, and care coordination, as well as team leaders and administrative support.


Required Qualifications

  • Bachelor's degree in related area and one+ years of experience or equivalent experience / training.
  • Ability to use sound judgment in responding to issues and concerns.
  • Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing. Excellent writing, editing, and proofreading skills.
  • Solid organizational and project management skills and ability to multi-task with demanding time frames, and to work well independently in a team environment Proven competence in time management and task prioritization to meet deadlines without close supervision.
  • Working knowledge of common organization-specific and other computer application programs.
  • Ability to use discretion and maintain confidentiality.
  • Working knowledge of common University-specific computer application programs. Competency in MS Office Suite.
  • Demonstrated ability to work collaboratively with team members,

Preferred Qualifications

  • Experience with UCSF IT platforms including Highmarks, Constant Contact, Zoom, and/or strong willingness to learn computer application programs and other skills and to take on new challenges to support program growth

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.


Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.


Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.


Job Code and Payroll Title

004263 ADMIN OFCR 2 CX


Job Category

Administrative Support


Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)


Additional Shift Details

M-F 8:00 am – 5:00 pm



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