Program Assistant IV, Economics Department

Job Title:

Program Assistant IV, Economics Department

Job Summary:

The University of San Francisco offers a competitive and comprehensive benefits package for eligible faculty, staff, and their families through its 25+ benefits and wellness programs, including medical, dental, vision, childcare subsidy, tuition remission, retirement contributions, and much more.
The College of Arts and Sciences pairs a rigorous academic curriculum with an urban, global perspective. The college's vision of success involves both the head and the heart, giving students the skills and compassion to fashion a more just and humane world. This position is a terrific opportunity for a self-motivated, detail-oriented team player inspired to help realize this vision.
Under the general supervision of the Associate Dean for Social Sciences, and under the direction of the Department Chair/Program Coordinators, the Program Assistant IV provides clerical and administrative support services to the Department of Economics, which includes an undergraduate and two graduate programs in Applied Economics and International and Development Economics. At the heart of the position, the Program Assistant creates a warm, welcoming environment by assisting faculty, students, staff and visitors to the office.

Full Job Description:

Job Responsibilities:

• Provides administrative support to full- and part-time faculty in the department.

• Serves as the first point of contact, ensuring a positive first impression for current and prospective students to support recruitment and retention.

• Ensures that the administrative functions of the office run effectively, efficiently, and in keeping with the Vision, Mission, and Values of the University of San Francisco.

• Organizes work, sets priorities, and manages the office under the general guidance of the Department Chair/Program Coordinators.

• Acts as a resource person/liaison between and among faculty, students, and the University community, as well as members of the public.

• Receives and screens a variety of calls. Takes information, answers inquiries, provides information using knowledge of University, College and program academic policies and procedures.

• Assists with planning and coordinating events and activities to promote the department and build community.

• Processes invoices and purchases supplies and other support for the department.

• Modifies and creates new procedures to increase efficiency, maintain confidentiality, or work flow using knowledge of operations and creative problem solving techniques.

• Handles confidential, sensitive materials relating to faculty, students and other issues.

• Provides administrative support for professional and scholarly activities of the faculty.

• Hires, trains and supervises student assistant(s).

• Creates or inputs, revises, stores, retrieves, edits and prints a variety of (sometimes confidential) documents, reports, or records using word processing software. Prepares and does minor editing of manuscripts (e.g., technical manuscripts, those written in a foreign language), reports, grant proposals, catalog copy, meeting minutes, class schedules, tests, and course syllabi and manuals, as well as routine correspondence.

• Sets up, maintains and revises record-keeping procedures and files as appropriate for the program/institute. 

• Performs other duties as assigned.  

Minimum Requirements: 

• Post high school education preferred

• Four years of increasingly responsible experience in administrative support work or related education, including at least two years in a senior administrative support role.

• Must be able to work independently without close supervision and as a member of a team.

• Ability to handle diverse situations and meet demanding deadlines.

• Excellent oral and written communication skills including correct use of grammar, spelling and punctuation.

• Knowledge of standard office procedures and functions.

• Must be able to interact with faculty, students, staff, academic community and the public with tact, discretion, and courtesy; contribute to the professional environment.

• Experience in student services/student advising preferred.

• Ability to maintain confidentiality.

•  Ability to word process with speed and accuracy.

• Ability to create and maintain spreadsheets with accuracy.

• Must be flexible and readily adaptable to change, have good organizational skills and be able to prioritize masses of detail.

• Must have or quickly develop an understanding of academic policy and administrative operations.

• Ability to use desktop publishing software and equipment to design and produce high-quality publications preferred.

• Previous experience in an educational, multicultural setting is preferred.

• Must have, or quickly develop, understanding of academic policy and administrative operations as well as credible stature with members of the academic community and public.

• Demonstrated ability and experience working with diverse faculty and students and cultivating an inclusive environment that supports USF's Jesuit mission.

Full-Time/Part-Time:

Full time

Pay Rate:

Hourly

Salary Range :

$30.77/hour