Program Advisor I

Salary Range: $39,923/year or higher, commensurate with experience and/or education

JOB SUMMARY 

The Program Advisor I advises program participants on academic and other program-related matters to assist students with transitioning into the university and with progressing through the program.

DUTIES 

• Advises new, transfer, and continuing students on academic matters such as course selection and degree declaration
• Advises and encourages pre-college students to prepare for college by participating in the services offered
• Provides advisement, resources, information, and guidance to students according to their needs
• Coordinates and provides advising sessions, workshops, and events for program participants to encourage completion of secondary education, entering a post-secondary institution, and completion of a post-secondary program of study
• Develops and assists with program recruitment activities
• Tracks and reports participant progress through program completion and post-secondary completion, maintaining all relevant documentation
• Refers participants to resources such as tutoring, counseling, and financial aid as appropriate
• Maintains continuous communication with students as necessary via email, telephone, and in-person consultations

MARGINAL DUTIES 

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES 

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES 

Knowledge:

• Knowledge of the college preparation, admissions, and transition processes, and the related trends, issues, and accepted practices
• Knowledge of the socioeconomic and educational barriers faced by low-income, first-generation youth
• Knowledge of program delivery modules

Skills:

• Good technical skills, including proficiency in MS Office and PeopleSoft
• Strong analytical and problem-solving skills
• Excellent interpersonal, communication, and customer service skills

Abilities:

• Ability to provide academic advising
• Ability to analyze and interpret data
• Ability to effectively communicate with a wide range

WORK LOCATION AND PHYSICAL DEMANDS 

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment, which does not subject the employee to any unpleasant elements
• The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks
• Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors
• Must have the ability to move items of up to 50lbs

EEO/AA

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of one (1) year of related job experience

License/Certification:

• None required

PREFERRED QUALIFICATIONS

• Experience working for or collaborating with a grant-funded program is preferred

About University of Houston Downtown

Celebrating its 50th anniversary in 2024, the University of Houston-Downtown (UHD) is the second-largest university in Houston and has served the educational needs of the nation’s fourth-largest city since 1974. As one of four distinct public universities in the University of Houston System, UHD is a comprehensive, four-year university led by President Loren J. Blanchard. Annually, UHD educates approximately 14,000 students, boasts more than 66,000 alumni, and offers 45 bachelor’s degrees, 12 master’s degrees, and 19 online programs within four colleges: Marilyn Davies College of Business, College of Humanities and Social Sciences, College of Public Service, and College of Sciences and Technology. UHD has one of the lowest tuition rates in Texas.

U.S. News and World Report ranked UHD among the nation’s Best Online Bachelor’s Programs for Applied Administration and Best Online Master’s Programs in Criminal Justice, as well as a Top Performer in Social Mobility. The Wall Street Journal/College Pulse ranked UHD one of the best colleges in the U.S. for its 2024 rankings, with notable distinctions:  No. 1 for diversity (tied) and No. 3 for student experience. TheStockWatcher.com called UHD a “notable institution providing high-quality online MBA programs. … UHD ensures that its graduates are well-prepared to succeed in their chosen career paths.”

UHD is one of the four distinct and separate components of the University of Houston System, which also includes the University of Houston, University of Houston-Clear Lake, and University of Houston-Victoria. Instructional Sites operated by UHD are University of Houston-Downtown Northwest, University of Houston-Downtown at Lone Star College Kingwood, and University of Houston-Downtown at Lone Star College CyFair.

The University is designated as a Hispanic-Serving Institution, a Minority-Serving Institution, and a Military Friendly School. For more information on the University of Houston-Downtown, visit uhd.edu.

The University of Houston - Downtown is an Equal Opportunity/Affirmative Action institution and recognizes protected classes of race, color, sex (including pregnancy), genetic information, religion, age (40 and above), national origin, disability, veteran status, sexual orientation, gender identity or status, and gender expression as required by federal law. Veterans and persons with disabilities are encouraged to apply.