Professional Services Developer

Department
 

Provost Globus Professional Services

About the Department
 

Globus (www.globus.org) is a sustainable, non-profit business within the University of Chicago delivering solutions to the research community worldwide. Globus develops and provides critical services that support scientific research for governmental, academic, and commercial organizations in a wide range of disciplines including life sciences, physics, and astronomy. We develop and operate commercial-quality, cloud-based software application and platform services used by 10s of thousands of researchers to manage their large–and growing–data management challenges. We have offices located at 401 North Michigan Avenue in the heart of downtown Chicago and remote employees who work-from-home. Globus, together with Globus Labs, a research group within the University of Chicago, and part of the Data Science and Learning Division at Argonne National Labs, develop and deploy cutting edge technologies to solve new challenges facing the scientific community and enable break-through scientific discoveries.

Job Summary
 

As a Professional Services Developer, you will help researchers achieve their research goals by integrating Globus data and compute management services with research applications. Organizations that adopt Globus include universities, national laboratories, federal research agencies and commercial companies of all shapes and sizes. You will complete software development and integration assignments that support our team’s goals.
Are you always eager to hack some Python or Javascript that highlights how to solve a customer’s problem? Do you enjoy learning how other people’s code works and where you can add new features? As a Globus professional services developer you will have ample opportunity to showcase these and many other skills in a collaborative, mission-driven environment at the University of Chicago. You will develop relationship-building skills that enable you to provide exemplary customer service, explore and uncover the research IT needs of our customers, and understand how Globus services can best support their mission.
You will succeed in this role if you treat it as your craft and are serious about constantly improving it; love technology, and are prepared to go as broad as possible and as deep as necessary to serve the customer; relish being challenged; and are open to deepening your software development skills and learning how to build customer relationships.

Responsibilities

• Software Development - performs as a team member in research software projects developing data portals, science gateways, data commons, and other research applications. Performs code testing on components and works to ensure that appropriate implementation standards are met. 
• Software Integration - assists research software engineers with utilizing Globus APIs, SDK, and web interfaces to add Globus data management features to their applications. Develops, tests, documents and deploys work with other research software engineers to optimize and troubleshoot Globus features in their applications.
• Support and Documentation - grows the body of available Globus knowledge by documenting best practices, developing code samples, and sharing learnings with both Globus staff and customers.
• Team Coordination - contributes to team coordination and development activities, including participating in project meetings and sprint reviews. Develops knowledge of current security and software development best practices.
• Investigates and resolves day-to-day technical problems using standard procedures. 
• Performs code testing on components and works to ensure that appropriate implementation standards are met.
• Supports and maintains existing applications. Works with web developers and responds to requests from users.
• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Education:

• Bachelor's degree in computer science or another relevant computer related field.

Experience:

• Relevant programming experience developing, implementing, and debugging Python for personal or professional projects.
• Knowledge and skills developed through 0-2 years of work experience in research software.
• Background in a customer facing role.
• Familiarity with high performance computing.
• Research software development.
• Cloud computing.
• Scientific applications.
• Familiarity with Globus.​

​Technical Skills or Knowledge:

• Familiarity with Python web framework (e.g. Flask/Django).
• Knowledge of SQL databases (e.g. PostgreSQL, MySQL, SQLite).
• Knowledge of Web technologies (e.g. Javascript, HTML, CSS).
• Proficiency in software development with Python and/or Javascript.
• Unit testing and continuous integration tools (e.g. pytest, Jenkins, Github Actions).
• Knowledge of open source project contribution.
• Familiarity with Shell scripting (e.g., bash).
• ​Knowledge of Agile (e.g. Scrum) development processes.
• Use standard software development applications and tools.

Preferred Competencies

• Effective oral and written communication skills.
• Interest in modern security and data management technologies.
• Exposure to fundamental concepts, practices, and procedures of software development.
• Problem-solving skills.
• Prioritize and manage workload to meet critical project milestones and deadlines.
• Work in a collaborative team environment.
• Attention to detail.

Working Conditions

• Work a flexible schedule, which will include occasional late night and/or weekend hours.
• Option available for hybrid work.
• Occasional travel.
• Use standard software development applications and tools.

Application Documents

• Resume/CV (required)
• Cover Letter (preferred)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
 

Information Technology

Role Impact
 

Individual Contributor

FLSA Status
 

Exempt

Pay Frequency
 

Monthly

Scheduled Weekly Hours
 

37.5

Benefits Eligible
 

Yes

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.