Privacy Analyst - Technology Services

Details

Posted: 19-Feb-24

Location: Urbana, Illinois

Type: Full-time

Salary: Open

Categories:

Information Technology
Staff/Administrative

Internal Number: 5033343

PRIVACY ANALYST / SENIOR PRIVACY ANALYST / LEAD PRIVACY ANALYST
Technology Services
The Technology Services Privacy and Security Office has an opening for a Privacy Analyst. This position provides consultative and direct support enabling the use of data and technology assets in a privacy-principled and security-controlled manner. We are looking for candidates with high privacy awareness, experience and interest, technical competency, strong collaboration skills, and an interest in learning and a willingness to partner within and across the organization to support, grow, and create a culture of privacy at Illinois. If you have a passion for privacy, consider applying to this exciting role on a growing and maturing team.
Illinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge. Illinois is the place where we embrace differences. We embrace it because we value it. Illinois is especially interested in candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the Illinois community.
Why Work at Technology Services?
Highlights of Employee Benefits (PDF)
JOB SUMMARY
The Privacy Analyst (Analyst, Sr, or Lead) position proposes and develops strategic solutions that support data management, privacy principles, and policy. They align privacy with compliance and identity and access management needs, and support tracking of authorized, appropriate, and consented use of data throughout the University. Act as subject-matter expert in privacy matters in Technology Services. Develop a culture of privacy awareness and act as partner and liaison in support of enabling the use of data in the University in a privacy-aligned manner.

DUTIES & RESPONSIBILITIES
PRIVACY ANALYST
Privacy Consulting and Organizational Planning

Provide information, guidance, and support for university units related to data management, data use, and privacy inquiries. Provide privacy review, considerations, impact assessments for requests related to various University operations including research data, procurement, contracts, data use agreements (DUAs), FOIA, and GDPR (such as data subject access requests (DSARs)).

Contribute to Privacy Office planning and operations:
o Develop Objectives and Key Results (OKRs) and deliver on OKRs as part of Privacy Office portfolio of services.
o Contribute to the three-year service roadmap, strategic and operational plans, and designs of large enterprise or university projects. Participate in Technology Services MMO, PMO, and service / project management frameworks as appropriate.
o Implement services toward alignment with the organization's vision and strategic goals through architectural reviews and interoperability evaluations.

Advise leadership of established best practices and work with them to align processes and frameworks with those best practices.
Collaboration and Outreach

Represent the IT Privacy and Security office in collaborative and strategic initiatives, applying expertise independently on projects and programs.

Participate in and facilitate internal and external meetings. Drive discussions as needed to represent the needs of the assigned domain(s). Present findings/reports to technical and non-technical audiences.

Provide excellent customer service on behalf of the IT Privacy and Security office.

Advocate for Technology Services or other clients and partners in service planning and deployment across the organization.

Provide recommendations for continual process improvement across Privacy and Security workflows.

Draft and review documentation such as analyses of technical, administrative, or procedural security issues, procedural documentation/playbooks, and team documentation.

Develop and maintain personal and professional excellence through university-provided and external training/seminars/courses, staying abreast of industry trends, methods, and published literature, and participating in manager-approved innovation programs and individual development initiatives.

Work closely with the IRB office and serve as privacy liaison to one or more IRB data governance boards.

Serve on multiple data governance boards and advocate for privacy-related considerations in support of best practices for data management, protection of personally identifiable information (PII).

Establish and maintain relationships with vendors and engage with peers at other research institutions and professional organizations.

Act as liaison to the campus community, including IT professionals, business professionals, unit leadership and stakeholders, on matters of privacy training, awareness, advocacy, and services. Share knowledge with the university community through participation in public forum IT events, web forums, and presentations as an advocate for aligned technology positions.
Policy, Compliance, and Incident Response

Participate in data classification and incident/breach reporting for Privacy Office.

Contribute to the development of privacy policy, guidelines, and standards.

Maintain knowledge of current and emerging privacy law, privacy frameworks and standards including GDPR, HIPAA, Illinois PIPA, FERPA, biometrics law, and emerging privacy law and practices.

Understand and apply the ethical, moral, legal, and compliance aspects of informed consent, re-consent, transparency, and their application in support of research, academic, clinical, and operational settings.

Adopt a strategic view of current and future data management systems, data warehouses, and data lakes, as well as controlled unclassified information environments and secure data environments.

Understand and adhere to legal constraints of non-disclosure and other strategic relationships with major vendors of the university.

Work with customers, service admins, and key stakeholders to establish and implement good privacy practices and document these practices so that they are measurable and repeatable.

Implement and support privacy practices and the configuration and maintenance of existing tools that support the privacy office.

Perform assessments of existing privacy procedures and technology use and inform customers and services owners of recommended improvements to these practices.
SENIOR PRIVACY ANALYST - Additional Duties

Contribute to Privacy Office planning and operations:
o Represent one or more assigned domain(s) of privacy expertise.

Lead assigned projects to develop, implement, and manage privacy-related services related to assigned domain(s).

Develop training and other educational material in conjunction with support & training staff, particularly related to assigned domain(s) of expertise.

Lead data classification and incident/breach reporting for Privacy Office.

Represent one or more assigned domain(s) in the development of privacy policy, guidelines, and standards.
LEAD PRIVACY ANALYST - Additional Duties

Lead Privacy Office planning and operations:
o Develop Objectives and Key Results (OKRs) and deliver on OKRs as part of Privacy Office portfolio of services.
o Contribute to the three-year service roadmap, strategic and operational plans, and designs of large enterprise or university projects. Participate in Technology Services MMO, PMO, and service / project management frameworks as appropriate.
o Represent one or more assigned domain(s) of privacy expertise.
o Provide recommendations on emerging issues and the resources needed to address them, anticipating impact across multiple privacy domains to inform management decision-making.

Lead major projects to develop, implement, and manage privacy-related services related to assigned domain(s). Assign and prioritize work among staff working on the project(s) led by the incumbent.
QUALIFICATIONS
PRIVACY ANALYST
Required Qualifications

Bachelor's degree.

One year of experience in information technology, privacy, compliance, auditing, data management, or a closely related field. A Master's degree in a closely related field may substitute for one year of experience.
Preferred Qualifications

Bachelor's degree or higher in Privacy, Compliance, Law, Business, Computer Science, Information Systems, or a relevant field.

Demonstrated experience in multiple related areas.

Demonstrated experience in higher education.

Demonstrated experience using one or more public cloud platforms to optimize service delivery, application reliability, and resource management.

Demonstrated experience in data management such as database / data lake architecture, data infrastructure development, and/or creation of data flow diagrams.

Demonstrated experience working on multiple projects and on project teams/efforts representing privacy interests.
SENIOR PRIVACY ANALYST
Required Qualifications

Bachelor's degree.

Three years of experience in information technology, privacy, compliance, auditing, data management, or closely related field. A Master's degree in a closely related field may substitute for one year of experience.

Demonstrated experience in privacy or data management.
Preferred Qualifications

Bachelor's degree or higher in Privacy, Compliance, Law, Business, Computer Science, Information Systems, or a relevant field.

Demonstrated experience in multiple related areas.

Demonstrated experience in higher education.

Demonstrated experience using one or more public cloud platforms to optimize service delivery, application reliability, and resource management.

Demonstrated experience in data management such as database / data lake architecture, data infrastructure development, and/or creation of data flow diagrams.

Demonstrated experience working on multiple projects and on project teams/efforts representing privacy interests.

CIPP, CIPM, or similar certifications

Leadership or management training

PMP or project management certification
LEAD PRIVACY ANALYST
Required Qualifications

Bachelor's degree.

Five years of experience in information technology, privacy, compliance, auditing, data management, or closely related field. A Master's degree in a closely related field may substitute for one year of experience.

Demonstrated experience implementing privacy programs.

Demonstrated experience leading or managing teams.
Preferred Qualifications

Bachelor's degree or higher in Privacy, Compliance, Law, Business, Computer Science, Information Systems, or a relevant field.

Demonstrated experience in multiple related areas.

Demonstrated experience in higher education.

Demonstrated experience using one or more public cloud platforms to optimize service delivery, application reliability, and resource management.

Demonstrated experience in data management such as database / data lake architecture, data infrastructure development, and/or creation of data flow diagrams.

Demonstrated experience working on multiple projects and on project teams/efforts representing privacy interests.

CIPP, CIPM, or similar certifications.

Leadership or management training.

PMP or project management certification.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of system administration and service lifecycle.

Demonstrated expertise and success in IT solutions delivery.

Excellent attention to detail.

Innovative problem-solving ability.

Demonstrated ability in effective communication and collaborating in a high-performance team environment, including oral, written, and active listening.

Commitment to customer service and user experience.

Ability to collaborate positively and effectively with diverse workgroups.
Appointment Information
This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after 3/4/2024. Salary starts at $60,000 for the Analyst level, $70,000 for Senior, and $80,000 for Lead. Final salary depends on a combination of experience, market value, and internal equity.
This position is eligible for remote or hybrid work. Immigration Sponsorship is not available for this position.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx .
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (CST) on Sunday, March 3rd. Apply for this position using the Apply Now button at the top or bottom of this posting. If you have not applied before, you must create your candidate profile at http://jobs.illinois.edu . If you already have a profile, you will be redirected to that existing profile via email notification. To complete the application process:
Step 1) Submit the Staff Vacancy Application using the 'Apply for Position' button below.
Step 2) Submit the Voluntary Self-Identification of Disability forms.
Step 3) Upload your cover letter, resume (months and years of employment must be included), and names/contact information for three references. Academic credentials will be verified before hire.
In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment.
For further information about this specific position, please contact Samantha Willits-Rosten at [email protected] . For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing [email protected] .
Requisition ID: 1022935
Job Category: Administrative
To apply, visit https://illinois.csod.com/ux/ats/careersite/1/home/requisition/9559?c=illinois
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About University of Illinois - Urbana-Champaign
The University of Illinois at Urbana-Champaign has earned a reputation as a world-class leader in research, teaching, and public engagement. With our land-grant heritage as our foundation, we pioneer innovative research that tackles global problems and expands the human experience. Our transformative learning experiences, in and out of the classroom, are designed to produce innovative alumni who desire to make a significant, societal impact.
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