Premium Seating Account Executive

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Type of Position:
Professional Staff - Project/Program Administration

Workstudy Position:

No

Job Type:
Fixed Duration of Project/Grant (Fixed Term)


Work Shift:
Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:
University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:
Ticket Sales and Premium Services

Department's Website:

Summary of Job Duties:
The Premium Seating Account Executive is a member of the ticket sales staff that will facilitate premium seat sales for Donald W Reynolds Razorback Stadium. The Premium Seating Account Executive will establish new ticket sales business by way of outbound phone calls, in-person meetings, e-mails, and social media. This position will process orders through the Paciolan/Spectra ticketing system for Club Seats in the North End Zone and also have the opportunity to assist with Loge Box and Suite sales for the football program. The position will be responsible for weekly and monthly new revenue goals, as well as other projects as assigned by the Associate Athletic Director for Ticket Sales.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree from an accredited institution of higher education

• At least three years of sports ticket sales experience in an NCAA Division I program or professional sports (NFL, NBA, MLB, minor league baseball, etc.)

• At least one year experience with Paciolan/Spectra ticketing platform

• Experience in Microsoft Word, Excel, PowerPoint, and Outlook

Preferred Qualifications:

• At least two years' experience with Paciolan/Spectra ticketing platform

• Experience with Salesforce CRM

• Track record of making 80-90 calls per day

Knowledge, Skills & Abilities:

• Knowledge of NCAA Compliance rules and regulations

• Competitive and highly motivated skills

• Strong organizational and time management skills

• Excellent oral and written communication skills

• Customer service and problem solving skills

• Ability to work flexible hours including nights, weekends, and holidays

• Ability to maintain confidential and sensitive information

• Ability to navigate multiple sporting venues for client in seat visits and facility tours

• Ability to multitask various call campaigns while maintaining call volume standards

Additional Information:

This position is renewable annually based on continued need for the position, availability of funding, and satisfactory job performance.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Krista Hoover, Senior HR Partner - Athletics, [email protected], 479-575-4647

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:
Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:
Talking

Frequent Physical Activity:
Talking

Occasional Physical Activity:
Talking

Benefits Eligible:
Yes