Practice Supervisor - Medicine Specialties

Updated: 17 days ago
Location: La Jolla, CALIFORNIA

Details

Posted: 14-May-24

Location: La Jolla, California

Salary: Open

Categories:


Executive
Executive Director

Internal Number: 129759


UCSD Layoff from Career Appointment: Apply by 05/15/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 05/28/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.


DESCRIPTION

Under the direct supervision of the Practice Manager, the incumbent will supervise daily clinic operations with direct oversight of front/back office operations, daily clinic flow, daily clinic assignments and ensures that internal/external standards and regulations are followed. Propose changes to improve operational efficiency, resolve system issues, advise on work methods, and manage scheduling based on patient volume and template utilization. Develops and implements policies and procedures. Monitors and partners with staff/providers/PG leadership to align clinic with system goals.

Incumbent exercises independent decision making based on management and leadership skills to exercise these major functions: personnel management, leadership, communication, finance, system development/improvement.

Evaluates staff and participates or decides on hiring, performance management, and other human resources matters. Assures thorough orientation and training of all staff. Identifies and implements department specific educational opportunities for staff in collaboration with ambulatory administration. Assure work is performed in adherence to patient service standards. Participates on quality improvement teams developing new plans and programs to increase the efficiency of operations and improve integration of diverse clinic functions. Resolves escalated issues and serves as a resource in clinic. Performs or supervises administrative and revenue management functions including assisting with budgets and providing fiscal transparency to CMDs Daily engagement rounding with patients, staff and providers in clinics. Serves as a daily resource for the entire clinic. Promotes a climate of effective teamwork, communication, and collaboration. Communicates regularly with management on practice activities and on pertinent operational issues.

Supports the Clinic Manager with the oversight of all TJC requirements and QI projects throughout the department. Observe all regulatory requirements to assure ongoing compliance with UC San Diego Health System. Ensures ongoing regulatory rounding is completed, participates in rounding and ensures resolution to identified deficiencies. Aids the practice manager as a liaison with the community, industry sponsors, and professional groups to help determine the need, relevance, and effectiveness of Medicine Specialties outpatient practices.


MINIMUM QUALIFICATIONS
  • Bachelor's degree in business, healthcare administration or related area and / or equivalent combination of experience / training.

  • Three (3) years of related experience.

  • Strong knowledge of practice operations.

  • Experience and proven success in skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a clinic(s)/center(s).


PREFERRED QUALIFICATIONS
  • Experience in Medicine Specialties; Allergy, Immunology, Angioedema, Endocrinology and Diabetes.
  • EPIC Cadence experience.
  • Previous leadership role that includes managing direct reports, projected management, conducting performance evaluations, and creating/managing reports in Excel.
  • Lean Six Sigma experience.

SPECIAL CONDITIONS
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $67,200 - $119,600 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $32.18 - $57.28

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).



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