Police Dispatcher

University of Kentucky, United States

Updated: about 1 month ago
Location: Lexington, KENTUCKY
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Job Title Police Dispatcher
Requisition Number RE44505
Working Title Communications Officer
Department Name 3HL00:UK Police
Work Location Lexington, KY
Grade Level 42
Salary Range $17.24-27.59/hour
Type of Position Staff
Position Time Status Full-Time
Required Education
HS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
No experience required.
Required License/Registration/Certification
Certification from the Kentucky Department of Criminal Justice Training, Telecommunication Academy must be obtained within 12 months of hire
Physical Requirements
Must be able to sit for extended periods of time, view multiple computer screens without difficulty, and handle intermittent periods of high levels of stress.
Shift
12 hour shifts with rotating weekends off. Must be able to work any of the following:
1). 7:00am – 7:00pm
2). 7:00pm – 7:00am
Days, Nights, Weekends, Holidays, and Overtime for special events such as UK home football games.
Job Summary
The University of Kentucky Police Department is seeking a Communications Officer to provide emergent and non-emergent support services to the UK community. This position reports to the Communications Manager within the Support Services division.
The major job responsibilities for the Communications Officer is radio monitoring, telecommunications – emergency 911, records of activity, and monitoring and operating CJIS (Criminal Justice Information System). Specifically, Communication Officers receive and respond to a variety of emergency and non-emergency calls for services and complaints asking questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.
This position operates a radio console maintaining radio communications with police and security personnel to ensure proper response to citizens’ complaints, calls for service, and officer safety. Communications Officers monitor and operate a multi-line telephone console system, TDD system for the deaf and hearing-impaired, an app-based student safety program, a mass notification system as well as a control access and camera system. This position maintains records of service and related data in a computer-aided dispatch system, and monitors, operates, and modifies information in the Criminal Justice Information System (CJIS).
If you are not already certified as a Telecommunicator in Kentucky, you will be required to attend a mandatory 4-week live-in training academy at the Department of Criminal Justice Training in Richmond, KY. The academy requires that you reside at their residence halls during the week.
Skills / Knowledge / Abilities
Customer service
Typing
Quick decision making
Excellent written and verbal communication
Accuracy
Attention to detail
Ability to learn and become proficient with new computer systems
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 03/31/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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