Scheduled Hours
37.5
Position Summary
The PhD Program Manager advises students, recruits students, and promotes student success, retention, and progression to graduation.
Job Description
Primary Duties & Responsibilities
- Advise students on academic matters, including degree offerings, course and degree requirement, university/college processes and procedures, academic issues and progression to graduation. Assist students with course registration process, drop/add and course or university withdrawal processes.
- Provides individualized student outreach to students based on identified risk factors including academic, financial and socio-economic; assisting them in developing individual plans for success. Provides academic coaching and support for students on an ongoing basis.
- Assists with recruitment activities and outreach, meets with prospective students, represents the department at orientation, commencement and other events.
- Organize and maintain files, respond to inquiries, coordinate incoming and outgoing communications. Maintain electronic files for student statistics.
- Perform other duties as assigned.
Working Conditions
Regular office environment with hybrid flexibility.
Preferred Qualifications
- Master’s degree in education, higher education or similar field with three to five years of related experience.
- Working knowledge of Advising best practices.
- Detailed knowledge of transfer requirements with demonstrated ability to critically evaluate student records and transcripts.
- Working knowledge of enrollment management and retention best practices and the ability to apply them to a university environment.
- Demonstrated understanding of curriculum for degree programs.
- Working knowledge of federal regulations such as Family Education Rights and Privacy Act (FERPA) and Americans with Disability ACT (ADA) as it relates to student accommodation.
- Excellent oral and written communication skills to explain academic policies and procedures to diverse constituents, including students, faculty and staff.
Required Qualifications
Bachelor’s degree in relevant field and three years of related experience.
Grade
G10
Salary Range
$47,300.00 - $78,200.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Applicant Instructions
When you are ready to apply, creating an account only takes a minute. Your account creates a candidate home page which we will use to communicate with you and allows you to apply for jobs and view your application statuses. The first page of the application offers two “Quick Apply” options. Quick Apply allows you to either use a previous application or create a new application using a resume to populate the work experience and education sections of your job application. If using a resume to populate your application, check to ensure the application fields populated accurately. You may skip the “Quick Apply” page by clicking “Next” at the bottom of the page. Documents may be uploaded in the My Experience section of the application. You also have the option to apply with a LinkedIn feature, which allows you to apply by using your LinkedIn profile to populate some of the job application fields.
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