Performance Improvement Manager - UTHealth Houston Behavioral Sciences Campus

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Join a growing team!   With the opening of Dunn Behavioral Sciences Center/HCPC  at UTHealth Houston, we will soon have the largest academic psychiatric hospital in the country, serving the region with an 500+ bed facility.  Our dedicated health care employees will have the opportunity to be exposed to a variety of mental health specialties and cutting-edge research.    With exposure to a variety of specialties such as Acute, Subacute, and Intensive Outpatient, Continuum of Care, Mood Disorders, ECT, Early Onset Treatment , Adult General Psychiatry, Competency Restoration, Child and Adolescent, Juvenile Justice, Geriatric Psychiatry, Treatment Mall and Unit-Based Programming.

 This dedicated team will work in an integrated campus to bring world class resources to the community.  Apply today to be a part of this committed team serving the mental health needs of the area.

Position Summary:

Identifies and manages projects to identify opportunities for business operations improvement, implements solutions, directs business intelligence function used for executive and management decisions, and ensures regulatory and other reporting requirements are performed accurately and timely. Responsible for overseeing the data analytics functions of the Behavioral Sciences Campus and operational performance improvement. 

Location:  Dunn Behavioral Sciences Center/HCPC  at UTHealth Houston

Dept.:       BSC Quality

Status:      Full-Time

FLSA:         Exempt

Position Key Accountabilities:

Coordinates and performs assessments of the Behavioral Sciences Campus (BSC) business operations via observation, data analytics, metric trends, best practice measures, policies and procedures, and regulatory guidelines to identify performance improvement opportunities. Manages initiatives to implement performance improvement recommendations. 

Manages the BSC decision support program for business intelligence: the collection, analysis, and reporting of critical data used by hospital management. Supports the administration and management of BSC's operations by providing data analytics, statistical reporting, and operational information. 

Ensures adequate activities and processes are in place to provide complete, timely, and accurate data reporting to external entities for regulatory and other purposes, including The Joint Commission, Medicare and Medicaid, managed care partners, and other organizations requiring periodic reporting. 

Coordinates documentation of existing business processes and business rules. Works with administration in a risk-based assessment of business operations to determine and prioritize process improvement projects. 

Responsible for the design, execution, and effectiveness of a system of internal controls that provides reasonable assurance that operations are effective and efficient, assets are safeguarded, and financial information is reliable and compliant with applicable laws, regulations, policies, and procedures.

Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.

Performs other duties as assigned.

Certification/Skills:

Lean Six Sigma Certification-IASSC preferred. Process Improvement.

Minimum Education:

Bachelor's Degree in business management, healthcare administration, informatics/data analytics, information systems, or in a related field required.
Master's Degree in business management, healthcare administration, informatics/data analytics, information systems, or in a related field is preferred.

Minimum Experience:

Six (6) years of experience in quality management and statistical analysis required. May substitute required experience with equivalent years of education beyond the minimum education requirement. 

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.