PAYROLL SUPPORT SPECIALIST

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. 

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. 

The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The University of Washington’s Payroll Office has an outstanding opportunity for a Payroll Support Specialist (ISC Sr Customer Service Representative (NE S SEIU 925 Non Supv)) to play a key role in providing payroll customer support to employees throughout the institution.

Under general supervision, the Payroll Support Specialist will play a critical role in delivering quality exceptional customer service and addressing payroll-related inquiries. The Payroll Office has responsibility for executing designated payroll transactional processes, including payroll inputs, retroactive payments, overpayment recovery, withholding orders, tax treaties, time tracking and report reconciliation and addressing customer inquiries.

DUTIES AND RESPONSIBILITIES
Customer Service Excellence: