Patient Financial Services Rep/UKHC

University of Kentucky, United States

Updated: 12 days ago
Location: Lexington, KENTUCKY
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Job Title Patient Financial Services Rep/UKHC
Requisition Number RE44882
Working Title Patient Financial Services Representative
Department Name H4027: REV Cycle MGT-PFE
Work Location Lexington, KY
Grade Level 07
Salary Range $17.50-27.31/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

AA
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

1 yr
Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting and standing at a computer workstation for extended periods, frequently walking with objects weighing up to 15 pounds, lifting, and performing tasks with repetitive motions. This position requires face-to-face interviews with patients in a hospital or clinical setting. This position is not subject to remote work and reports on campus.
Shift
The position is 8:00 am – 4:30 pm Sunday through Thursday; will include some holidays and a potential for weekend rotations. This is a fully on-site position.
Job Summary
Under the Patient Advocate Supervisor’s direction, the Patient Financial Services Representative – is responsible for screening patients for Medicaid, financial assistance, and disability, if applicable. The representative is expected to be familiar with the hospital and departmental policies and procedures, utilize all hospital and department resources to accomplish the assigned job duties. The representative will participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction. The representative must be certified CAC for Medicaid enrollment within the first 30 days of employment and completed SOAR training. This is a fully on-site position.
Skills / Knowledge / Abilities
The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Associate’s degree; third party insurance claims follow-up/collections experience; medical, office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred.
Deadline to Apply 04/21/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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