Posting Details
Posting Details
Job Title | Patient Financial Services Rep/UKHC |
---|---|
Requisition Number | RE44363 |
Working Title | PFS Representative |
Department Name | H4027: REV Cycle MGT-PFE |
Work Location | Lexington, KY |
Grade Level | 07 |
Salary Range | $17.50-27.31/hour |
Type of Position | Staff |
Position Time Status | Full-Time |
Required Education | AA |
Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
Required Related Experience | 1 yr |
Required License/Registration/Certification | None |
Physical Requirements | This position requires regularly sitting at a computer workstation for extended periods, talking on the phone, or presenting on Zoom with a camera on, and performing tasks with repetitive motions most of the work time. This is a 100% remote position, the employee must be able to provide a confidential appropriate work space and maintain internet to be able to do the job functions. |
Shift | Monday through Friday; 8:00am – 4:30pm |
Job Summary | Under the direction of the Manager and Supervisor, the Patient Financial Services Representative for Estimates & financial counseling is responsible for working accounts and screening patients for programs to assist the patient. The employee is expected to be familiar with the hospital and departmental policies and procedures and can utilize all resources within the hospital and department to accomplish assigned job duties. This position will also provide customer service to patients and families to help ensure that UKHC collects sufficient cash necessary to support healthcare operations via outbound and inbound patient calls. The PFS Representative will also participate in unit and enterprise activities to improve efficiency, quality, safety, and patient satisfaction. This is a 100% remote position, the employee must be able to provide a confidential appropriate work space and maintain internet to be able to do the job functions. This position is required to obtain kynector certification and maintain status. |
Skills / Knowledge / Abilities | The ideal candidate will be customer service-oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; have obtained Microsoft Office (including Outlook, PowerPoint, Word, and Excel) proficiency; possess excellent communication skills (both written and verbal), have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality. |
Does this position have supervisory responsibilities? | No |
Preferred Education/Experience | Associate degree, third-party insurance claims follow-up/collections experience, and medical office and/or clerical work experience preferred; previous experience working with patient accounts and HIPAA regulations highly preferred. |
Deadline to Apply | 03/19/2024 |
University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Similar Positions
-
Nurse Clinical/Ambulatory/Ukhc, University of Kentucky, United States, 20 days ago
Details Posted: 10-Apr-24 Location: Lexington, Kentucky Salary: Open Categories: Medical School/Programs Staff/Administrative Internal Number: 509304 Department Name: M1300:Kentucky Neuroscience I...
-
Emt B/Ukhc, University of Kentucky, United States, 20 days ago
Details Posted: 10-Apr-24 Location: Lexington, Kentucky Salary: Open Categories: Healthcare Staff/Administrative Internal Number: 521371 Department Name: H3100:Emergency Services Job Summary: The ...
-
Assistant, Associate, Or Professor Of Pediatric Endocrinology, University of Kentucky, United States, 11 days ago
Details Posted: 18-Apr-24 Location: Lexington, Kentucky Salary: Open Categories: Academic/Faculty Medical - Clinical Internal Number: 460428 Department Name: 7H655:PEDIATRICS - ENDOCRINE/METABOLIC...
-
Nurse Clinical/Ambulatory/Ukhc, University of Kentucky, United States, 5 days ago
Details Posted: 24-Apr-24 Location: Lexington, Kentucky Salary: Open Categories: Medical School/Programs Staff/Administrative Internal Number: 509303 Department Name: M4000:Pediatrics Clinic Job S...
-
Nurse Clinical/Ambulatory/Ukhc, University of Kentucky, United States, 3 days ago
Details Posted: 27-Apr-24 Location: Lexington, Kentucky Salary: Open Categories: Medical School/Programs Staff/Administrative Internal Number: 524274 Department Name: M1200:Community Management Pr...
-
Nurse Clinical/Ambulatory/Ukhc, University of Kentucky, United States, 5 days ago
Details Posted: 24-Apr-24 Location: Lexington, Kentucky Salary: Open Categories: Medical School/Programs Staff/Administrative Internal Number: 523600 Department Name: M4000:Pediatrics Clinic Job S...