Patient Financial Services Rep/UKHC

University of Kentucky, United States

Updated: 11 days ago
Location: Lexington, KENTUCKY
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Job Title Patient Financial Services Rep/UKHC
Requisition Number RE44880
Working Title Patient Financial Services Representative
Department Name H4027: REV Cycle MGT-PFE
Work Location Lexington, KY
Grade Level 07
Salary Range $17.50-27.31/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

AA
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

1 yr
Required License/Registration/Certification
None
Physical Requirements
This position requires the ability to work with a computer performing tasks such as data entry and repetitive motions (such as typing), and paying close attention to detail, must possess excellent organization skills. 
Shift
Monday through Friday (8:00 am – 4:30 pm); This is a fully on-site position not subject to remote work.
Job Summary
Patient Financial Representatives -Financial Counselor ensures department policy and procedure is fully understood and followed. A Patient Financial Services-Financial Counselor Representative’s primary responsibilities include customer service, department-specific tasks, administrative duties, communication skills, and accurate documentation. Representatives’ duties include following direct supervisor directives, ensuring patients receive superior service through quality work, and ultimately contributing to successfully resolving their financial distress. This position is on campus and not eligible for a remote work setting off campus. This is a fully on-site position.
Skills / Knowledge / Abilities
The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, including Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Associate degree; third party insurance claims follow-up/collections experience; and medical, office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred.
Deadline to Apply 04/21/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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