Patient Care Representative - Johnson City Community Health Center

Details

Posted: 25-Feb-24

Location: Johnson City, Tennessee

Salary: Open

Categories:

Healthcare
Staff/Administrative

Internal Number: 27747

Posting Number: SS01521P

Job Summary:

The Johnson City Community Health Center, in the College of Nursing's Office of Practice, is looking to fill a full-time benefited Patient Care Representative position. As the Patient Care Representative, you will provide clerical support including patient check-in and check-out procedures. You will also be responsible for:

• Handling of confidential medical records;
• Bookkeeping and other financial transactions;
• Collecting data and drafting summaries or reports;
• Answering phone calls and assisting with phone requests and information;
• Ordering and maintaining office and clinic inventory supplies;
• Facilitating communication between a limited English proficiency patient and the provider and staff;
• Assisting the department with on-the-job training and mentoring of new employees;
• Utilizing online computer systems such as Outlook, and other hospital software; and
• Working with special projects and other related duties as assigned.

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:

• Paid time off & leave
• 17 paid holidays
• Educational Assistance
• Health and life insurance
• Retirement
• Access to University facilities and services and much more!

Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/ .
ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.
Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.

Job Category: Support Staff

Required Qualifications:

• High School Diploma/GED
• One (1) year of clerical, administrative, and/or customer service work experience, preferably in a healthcare setting (may consider relevant part-time and/or student worker experience).

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About East Tennessee State University
Founded in 1911 (as East Tennessee State Normal School), East Tennessee State University serves over 15,000 undergraduate, graduate, and professional students. ETSU has eleven colleges and schools, including health sciences, liberal arts, education and business & technology. ETSU is centered on a warm and friendly residential campus nestled in the secure and beautiful Blue Ridge Mountains of northeast Tennessee. As part of the ETSU community, you will enjoy all the region has to offer, including snow-skiing, various festivals, numerous golf courses and lakes, popular national and state parks, whitewater rafting, the Appalachian Trail, and much more.
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