Details
Posted: 06-Apr-24
Location: St. Louis, Missouri
Type: Full-time
Salary: Open
Categories:
Healthcare
Staff/Administrative
Internal Number: JR81127
Scheduled Hours
40
Position Summary
Perform all job responsibilities of a scheduler and medical office receptionist in the Siteman Cancer Center. Ensure accuracy of data entered into the scheduling system including scheduling transactions, and demographic and insurance/referral information. Serves as a liaison between stakeholders (patients, staff, family, healthcare professionals, and general public) and advocates for the needs of the patients and treatment center. Expert level training required.
Job Description
Primary Duties and Responsibilities
- Greets patients/family/visitors to the Siteman Cancer Center. Answers questions and provides directions as needed.
- Verifies patientâ™s identification, checks patients in EMR system, validates demographic and insurance information and verifies completion of pre-treatment testing/procedures/appointments. Applies identification band/ labels as indicated. Obtains signed consents, financial responsibility forms, patient history and questionnaires, and assists patient in completing forms as required.
- Collects co-payments and accurately balances cash drawer at end of shift.
- Schedules, reschedules, cancels and confirms appointments with office visits, treatments, diagnostics and procedures in accordance with clinical team guidelines, treatment center guidelines, and referral/authorization/ registration processes.
- Monitors EPIC work queues, appointment desk, DAR, in-basket and/or schedulerâ™s phone line. Completes scheduling requests, forwards messages as appropriate and takes and all steps to facilitate the patientâ™s plan of care and patient satisfaction.
- Provides patients with schedule itinerary, after visit summary and education instructions for testing/procedures.
Preferred Qualifications
- Demonstrated interpersonal skills.
- Working knowledge of insurance and financial options.
- Demonstrated interpersonal skills and working knowledge of insurance and financial options.
Required Qualifications
- High school diploma or equivalent high school certification with three years of experience in billing systems and third-party claims and/or experience in a medical office setting or related customer service/office experience or an equivalent combination of relevant education and experience.
- Basic Life Support certification. (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements.). BLS certification must be obtained within one month of hire date.
Grade
C06-H
Salary Range
$17.00 - $24.66 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ .
Accommodation
If you are unable to use our online application system and would like an accommodation, please email [email protected]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Create a Job Alert for Similar Jobs
About Washington University in St. Louis
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
Connections working at Washington University in St. Louis
More Jobs from This Employer
https://main.hercjobs.org/jobs/19962639/patient-billing-services-representative-ii-siteman-south-county-medical-oncology
Return to Search Results
Similar Positions
-
Physician Assistant Plastic And Reconstructive Surgery, University of Washington, United States, 1 day ago
Scheduled Hours 40 Position Summary Provides healthcare services typically performed by a physician, under the supervision of a physician for the Division of Plastic and Reconstructive Surgery. Th...
-
Nurse Practitioner Plastic And Reconstructive Surgery, University of Washington, United States, 1 day ago
Scheduled Hours 40 Position Summary Provides primary and/or specialty nursing and/or medical care in a variety of settings within the Division of Plastic and Reconstructive Surgery. This position ...
-
Open Rank Faculty Geotechnical Engineering Taylor Geospatial Institute, Saint Louis University, United States, 16 days ago
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is r...
-
Project Archaeologist I, Trileaf Corporation, United States, 6 days ago
Job DescriptionJob Description Trileaf Corporation is a nationwide environmental, architecture, and engineering consulting firm that assists clients with environmental due diligence, regulatory co...
-
Cade Student Worker, Saint Louis University, United States, 26 days ago
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is r...
-
Research Nurse Surgery, Saint Louis University, United States, 1 day ago
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is r...