Patient Access Representative

University of North Texas at Dallas, United States

Updated: 19 days ago
Location: Fort Worth, TEXAS
Job Type: FullTime
Deadline: ;

Position Details
Position Information


UNT System Overview
Welcome to the University of North Texas System . The UNT System includes the University of North Texas in Denton and Frisco , the University of North Texas at Dallas and UNT Dallas College of Law , and the University of North Texas Health Science Center at Fort Worth . We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Posting Title Patient Access Representative
Department HSC-HSC Health Geriatrics-345500
Job Location Fort Worth
Full Time/Part Time Full-Time
Retirement Eligibility TRS Eligible
Additional Retirement Information
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php .
Salary Information commensurate with experience
Department Summary
HSC Health is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community. HSC Health primary and multispecialty care clinics are located on the HSC campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. HSC Health’s interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.
Position Overview
HSC Health is seeking to hire a Patient Access Representative to join our team. The Patient Acces Representative will perform clerical duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Responsibilities of the position include but are not limited to: * Scheduling appointments * Billing patients * Compiling and recording medical charts, reports, and correspondence.

Additional Posting Details


Minimum Qualifications
High school diploma or GED and one (1) year of related experience; or equivalent combination of education and experience.
Knowledge, Skills and Abilities
  • Ability to multi-task in a busy environment while maintaining professional composure. 
  • Skilled in consistently completing assignments on time, accurately and with attention to detail.
  • Excellent customer service and strong communication skills. 
  • Demonstrates basic skills and knowledge of the position.
Preferred Qualifications
Bilingual, Medical Assistant experience
Required License / Registration / Certification
Work Schedule
M-F, 8am-5pm
Driving University Vehicle No
Security Sensitive This is a security sensitive position
EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Patient Access Representative
Physical Requirements Sitting, Standing, Walking, Writing, Talk or Hear, Ability to communicate, Kneeling, Lifting up to 10 pounds, Pulling , Pushing, Reaching, Squatting, Stooping, Bending, Twisting, Grasp

Job Duties


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Operate office equipment, such as voice mail messaging systems, spreadsheet, or other software applications to prepare reports, financial statements, letters, case histories, or medical records
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Answer telephones and direct calls to appropriate staff. Schedule and confirm patient appointments, surgeries, or medical consultations
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Maintain medical records, technical library, or correspondence files
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Greet visitors, ascertain the purpose of visit and direct them to appropriate staff. Complete patient appointment check in and check out
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Compile and record medical charts, reports, or correspondence, using a computer.
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Receive and route messages or documents, such as laboratory results, to appropriate staff
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Transmit correspondence or medical records by mail, e-mail, or fax
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Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
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Interview patients to complete documents, case histories, or registration. Gather patient insurance information and check eligibility
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Maintain patient schedule prep and ensure it is completed within the directed timeframe
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Performs other duties as assigned to meet the ongoing needs of the department

Posting Detail Information


Posting Number S8003P
Position End Date (if temporary)
Special Instructions to Applicants
Quicklink for Posting https://jobs.untsystem.edu/postings/81192

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