PARKING CONTROL ASSISTANT

• Makes decisions related to parking enforcement based on the application of policies, procedures and established standards.
• Enforces parking regulations; issues citations; responds to questions, complaints, emergencies; operates computer tablets, citation software and two-way radios; works impoundment of vehicles when necessary.
• May substitute as dispatcher, operating radio equipment, gate access system and performing clerical functions.
• Assists with emptying parking meters and pay stations.
• Works special events, including controlling lot access based on special guest lists, placing or moving cones/barricades.
• Works home football games, securing lots and selling spaces, etc.
• Monitors parking lots and garages and runs errands in departmental vehicle.
• Performs all other duties as assigned.

Required Education and Experience: High School diploma or GED, AND:

• 12 months customer service/contact experience.

Skills:

• Ability to speak, read and write clear, concise English.
• Basic math skills
• Basic computer skills
• Customer service

Certifications:

• Oklahoma State Driver's License to drive university vehicles or ability to obtain within 30 days of the hire date

Advertised Physical/Environmental Requirements:

• Exposure to extreme temperatures.
• Outdoor work in all seasons.
• Standing and walking all day
• Ability to navigate uneven terrain stepping onto and off of curbs.
• Stooping, bending, climbing, and lifting up to 30 pounds.
• Will wear and maintain uniforms and work shift work.
• Speak, including expressing oneself or exchanging information with others.

Departmental Preferences:

• 1 year or more customer service experience.
• Familiar with OU's Norman campus.
• Previous experience working outdoors

Supervision: No Supervisory Duties

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing .

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.