Operations Specialist

 The UNM Department of Psychiatry and Behavioral Sciences, Division of Community Behavioral Health (CBH) is seeking a self-motivated individual to join our dynamic multi-disciplinary team. The mission of CBH is to address health care disparities through: health services research and evaluation; capacity building; training and workforce development; and through increasing access to quality behavioral health services that are holistic, cost-effective and provided with respect to unique cultures and communities.
CBH is seeking an Operations Specialist to guide implementation of continuing education initiatives aimed at meeting grant deliverables. This position will play a pivotal role in developing, coordinating, and executing continuing education efforts across various projects. This position will provide expert guidance on processes and logistics to faculty, partners, and stakeholders and will work with community needs in mind.
Key responsibilities include:

• Designing and developing comprehensive education project plans tailored to meet grant deliverables.
• Enhancing operational and administrative practices to ensure credentialing efficiency and effectiveness.
• Serving as a liaison between teams, partners, and leadership to facilitate trainings and project collaboration.
• Coordinating education and training logistics and providing mentorship as necessary.
• Conducting research to identify and implement best practices for managing the education core operations.
• Providing daily education support to project faculty, staff, and partners.
• Collaborating with vendors and stakeholders to foster partnerships and achieve project goals.
• Assisting with activity reporting requirements, including reporting on metrics as needed.
• Working closely with project Principal Investigators (PIs), clinical and non-clinical partners, and contributing to training and meeting facilitation efforts.

We are seeking candidates with a strong background in project implementation, in-person and virtual education delivery and support, and stakeholder engagement. The ideal candidate will possess experience in many systems/platforms and software; excellent written and oral communication skills; attention to detail, and the ability to thrive in a dynamic, collaborative, multidisciplinary environment. They will be customer service-oriented; efficient; and able to prioritize and manage multiple tasks simultaneously, and can remain calm, kind and tactful under pressure.
This is a full-time, term, benefits eligible position.

See the Position Description for additional information.

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Extensive experience with continuing education and credentialing
• Extensive experience working with community behavioral health partners, including federal and tribal agencies
• Experience with Smartsheet, RedCap, and other databases and software
• Experience working with faculty and community partners

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html . Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.