Operations Specialist

The University of New Mexico’s Project ECHO has a great opportunity for an Operations Specialist to join our Peer Education Project Team!

The Operations Specialist will be working with our New Mexico Peer Education Project (NMPEP). Project ECHO has continued expanding the scope of its civics and justice involved programs.

The NMPEP Team trains incarcerated and formerly incarcerated people to become peer educators with the goal of educating the community on key health issues, increasing general health literacy, reducing risky behaviors, and increasing job readiness upon release.

As a successful Operations Specialist you will:

·         Assist with organizing and coordinating face-to-face and/or virtual training of new peer educators and previously trained peer educators for the NMPEP, including but not limited to: ensuring all needed supplies, documents, curriculum, snacks, hotel reservations, rental car reservations are in place prior to trainings.

·         Participate in the face-to-face and/or virtual trainings of new peer educators and previously trained peer educators for NMPEP, including: 40-Hour Trainings, reentry trainings and follow-up training sessions as needed.

·         Oversee the development of Smartsheet Dashboards and reports based on program needs and will report data to Program Specialist and Program Manager as requested.

·         Work with the Program Specialist to ensure data tracking systems are working and updated regularly and provide regular reports to Senior Manager.

·         Prepare and coordinate the bi-monthly NMPEP ECHO sessions by setting up teleconference connections, preparing agendas, finding guest presenters, setting up recruitment interviews, sending invitations to all prison site liaisons and community peer educators to ensure attendance to ECHO sessions.

·         Maintain NMPEP web page for internal/external collaborators to monitor short and long-term goals and progress of programs.

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025.  We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support. We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities.  Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more. 

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government.  Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work.  Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work.  We strive to find individuals who can embrace and exemplify these values.  In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom.

 We work with partners all over the world and work hours outside of normal business hours may be required.

See the Position Description for additional information.

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Personal or professional experience with the justice system.

Experience with data tracking.

Knowledge of reentry services and supports.

Ability to travel to various sites in NM and work in a prison environment.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html . Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.