Operations Manager - College of Business Undergraduate Programs

James Madison University, United States

Updated: 3 months ago
Location: Harrisonburg, VIRGINIA
Job Type: FullTime
Deadline: ;

Position Details
Position Information


Working Title Operations Manager - College of Business Undergraduate Programs
Position Number 7772
Posting Number S3409
State Role Title Administrative and Office Specialist III
Position Type Classified
Position Status Full Time
FLSA Status Non-Exempt: Eligible for Overtime
College/Division College of Business
Department 100674 - COB-Differential Tuition
Pay Band 3
Pay Rate Pay Range
Specify Range or Amount $38,000-$41,000
Is this a JMU Only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No

Position Summary Information


General Information
The Office of Undergraduate Programs in the College of Business (CoB) at James Madison University (JMU) seeks applications for an Operations Manager in a dynamic, fast-paced student services office. This individual will be instrumental in managing the daily operations of the Undergraduate Programs Office and administratively supporting the activities of the Associate Dean for Undergraduate Programs and the Office of Professional Development and Engagement.
JMU offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes , that is designed to support and enhance the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. Visit our Prospective Employee site to learn more about what makes James Madison University a great place to work!
Duties and Responsibilities
Duties include; managing processes and workflow related to fiscal spending for student organizations, student and faculty travel, and student programming; coordination of information related to student scholarships and at-risk students. This individual will also assist with event planning for Undergraduate Programs and the Office of Professional Development and Engagement. Events include: admissions and orientation events, honor society induction ceremonies, and student organization fairs. Also responsible for managing graduate, post-graduation, and business school ranking surveys and producing reports for stakeholders under the direction of the Associate Dean.
Responsible for training and managing student assistants and managing the Hartman Hall employer space, prospective student tour scheduling, and virtual interview rooms. Works with the leadership of the CoB Student Advisory Council to manage the group’s activities.
Qualifications
Required Qualifications
  • Proficiency in Microsoft Office products, including Excel, Word, PowerPoint and Teams
  • Experience in fiscal data management, including budget tracking and fiscal record-keeping methods, practices, and procedures
  • Polished interpersonal skills: in-person, in writing, and via telephone/online platforms
  • Ability to take initiative and work independently
  • Ability to work in a fast-paced environment
  • Ability to organize, prioritize, and manage multiple projects simultaneously (e.g. project management skills)
  • Ability to develop and maintain an understanding of state, university and college policies, procedures, and practices related to fiscal management and event planning
  • Ability to work collaboratively with a diverse group of stakeholders including: students, faculty, alumni, and prospective student families


Additional Considerations
  • Advanced Excel skills or ability to learn
  • Familiarity or demonstrated use of university systems such as EMS, Advance, Scholarship Hub, Finance, Canvas, Chrome River, AIM, eVA, or similar software is beneficial but not required
Condition(s) of Employment
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

Posting Detail Information


Posting Date 10/18/2023
Beginning Review Date 10/26/2023
Closing Date
Open Until Filled Yes
Proposed Starting Date 12/01/2023
EEO Statement

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation Request
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or [email protected] . You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Annual Security and Annual Fire Safety Report
Notice of Availability – Annual Security and Fire Safety Report
The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.
The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.
The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically http://www.jmu.edu/publicsafety/clerycompliance/2018Annual-Security-and-Fire-Safety-Report.shtml
You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.
Minimum Reference(s) Required 3
Quick Link for Direct Access to Posting https://joblink.jmu.edu/postings/15768
Additional Posting Information

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