Operations Coordinator

Job Summary:

The Department of Anesthesiology is seeking applicants for Operations Coordinator. This full-time, University Staff (Unclassified) position will work closely with the Director of Finance and Administration (DFA), HR & Faculty Affairs Program Manager, Adult APP Directors, and other Departmental leadership to support the operational needs of the four Adult APP Teams which are comprised of over 120 CRNAs, CAAs, NPs, and PAs who support the clinical mission in the Department of Anesthesiology. The four Adult APP Teams are: CRNAs/CAAs, Acute Pain Services (APS), Pre-Procedure Services (PPS), and Chronic Pain.

The Operations Coordinator is responsible for planning, organizing, and assisting with the clinical and business activities of the Adult APP Teams, ensuring compliance with all internal and external policies and procedures that govern the Department’s efforts. The Operations Coordinator assists with fiscal affairs, human resources, and day-to-day operations in support of the Department’s and School of Medicine’s missions and goals specific to the APPs.

A successful Operations Coordinator will provide high quality, creative, and solutions-oriented support to the Adult APP Teams. The position will be responsible for having a deep understanding of the operations of the APP Teams to include scheduling requirements, compensation structure, financial structures and budgeting, and evaluation structure and reporting. Additionally, the Operations Coordinator will assist project teams created specifically for the Adult APPs, time management and budgeting, and ensuring delivery of quality solutions that meet established expectations. For project-related tasks, the Operations Coordinator will work closely with the Department’s Special Projects Coordinator to define project scopes, set expectations, manage issues, and establish work structures that fit into an iterative project management methodology.

To be successful in this role, the ideal candidate must understand the importance of grounding their decisions in policy, best practice, and consistency. While new and creative ideas regarding operations of the team are encouraged and accepted, those ideas must be rooted in compliance and equity for all team members.

Key Responsibilities:

• Assist with the day-to-day operations of the Adult APP Teams at all clinical locations to include managing aspects of a complex scheduling system in Qgenda which includes various call and incentivized shifts; coordinating requests for FMLA, FTE changes, etc.; and assisting with compensation and budget planning and revisions. This is done in collaboration with Departmental leadership.
• Assist with the development of administrative policies, procedures, guidelines, and annual 360 evaluation process specific to the Adult APP Teams, working with the Department’s HR Manager and University Legal and Risk Management to ensure compliance.
• Plan, implement, and execute business, operational and clinical projects in conjunction with the Special Projects Coordinator at the request of APP and Departmental leadership; develop a process to track and report on progress and accomplishments specific to individual APP-related projects.
• Coordinate salary allocations that are complex in nature, working closely with the Department’s Payroll & Compensation Specialist to ensure accuracy and timeliness of both salary funding distributions, as well as incentivized shift payments.
• Coordinate with APP Leadership regarding the creation and implementation of various policies, handbooks, guidelines, etc. that will be maintained on the Department’s Intranet.

Work Location:

This role is expected to work onsite and is located in Aurora, CO. At the conclusion of the training period, the individual who fills this position may be eligible for remote work 1 – 2 days a week pending the approval of the People Operations Manager.

Why Join Us:

The University of Colorado School of Medicine and the Department of Anesthesiology is a world-class medical destination at the forefront of transformative education, science, medicine, and healthcare. The Department of Anesthesiology has several clinical specialties and is a nationally recognized leader in anesthesiology and perioperative medical education. We are dedicated to developing leaders in anesthesiology and perioperative medicine who demonstrate clinical excellence, professionalism, and a commitment to life-long learning. Our faculty have a resolve to create an exciting academic environment that will build upon what is already recognized as one of the finest residency programs in the country, and by advancing education within our specialty, we continue to improve the lives of learners and patients in a complex and evolving world of medicine.

But we cannot do it all without our staff! Join a growing and diverse administrative team that strives to support and improve our education, research, and clinical missions. Department of Anesthesiology staff members have the opportunity to collaborate on projects across diverse teams and committees and take part in various activities throughout the year. All Department of Anesthesiology staff have access to University of Colorado’s second-to-none benefits package, retirement plans, significant vacation and sick leave, 11+ paid holidays/year, tuition assistance, and wellbeing resources.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness .

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• A bachelor’s degree in business, business administration, finance, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
  • A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
• Two (2) years of professional level experience supporting the operations of a program or team.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience working in a healthcare clinic or medical field in an administrative capacity.
• Experience utilizing and/or managing complex scheduling systems such as Qgenda.
• Experience working in higher education and/or academic medicine and in large settings.
• Experience with financial forecasting and/or analysis, budget analysis, and/or management concepts.

Knowledge, Skills, and Abilities:

• Strong and effective presentation and communication skills, both oral and written.
• Ability to quickly establish and maintain effective working relationships with employees at all levels throughout the institution.
• Ability to support multiple projects simultaneously while effectively managing time and prioritizing tasks.
• Outstanding customer service skills.
• Demonstrated commitment to advance diversity and inclusion.
• Proven ability to work with all levels of staff and leadership.
• Ability to work with a high degree of independence and latitude.

How to Apply:

For full consideration, please submit the following document(s):

1.     A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.

2.     Curriculum vitae / Resume

3.     Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address.

Questions should be directed to: Abigail Jacoba, [email protected]

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by April 1st , 2024. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range ) for this position has been established as $59,313 - $75,446.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodation to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .