Office Manager

About Dean College:

Dean College is a private, residential New England college grounded in a culture and tradition that all students deserve the opportunity to discover and exceed their greatest aspirations. A personal and transformative community since 1865, Dean tirelessly inspires our students to unimagined heights through personalized support and integrated delivery of academic, co-curricular and experiential learning. Our graduates are lifelong learners who thrive in their careers, embrace social responsibility and demonstrate leadership.

Recognized as a Top Regional College by U.S. News & World Report for eleven consecutive years and named a College of Distinction for five consecutive years, Dean serves approximately 1,200 full-time students and 400 part-time students and offers more than 50 combined bachelor's and associate degree programs and specializations, as well as a robust schedule of continuing studies, and certificate programs throughout the year.

Dean College is perfectly situated in Franklin, Massachusetts, which is conveniently located between Boston and Providence, Rhode Island and is accessible to Boston by commuter rail. The Dean College/Franklin station is only a five-minute walk from campus. Approximately 87 percent of the College's student population lives on campus.

Dean provides a supportive academic environment that thrives on hands-on engagement and exceptional teaching. This community-wide commitment of always going the extra mile for students is known as The Dean Difference.  Outside of the classroom, students participate in 16 athletic teams and more than 30 on-campus groups and organizations.

Ninety-six percent of our bachelor's degree students are employed or enrolled in graduate school within 12 months of graduation. Alumni are hard at work in top-ranked graduate programs and are employed by organizations such as Universal Studios, Dell Technologies, Liberty Mutual, Kraft Sports + Entertainment, the Boston Ballet, and more.

What is The Dean Difference?
The Dean Difference isn't any one thing. It's not a program or a professor. It's not a single class or a club. It's the way our academics support networks and community overlap, interweave and magnify each other. Our difference unites us. It's our secret formula. It's the nucleus around which we orbit. It isn't one thing, it's everything

Job Description:

The Office Manager for the Robbins Family Center for Advising & Career Planning serves as the first positive impression for students requesting advising and career support, providing assistance and directing students to the appropriate resources and offices. This critical member of the team anticipates and initiates a wide variety of administrative support and clerical functions in order to support the staff in all aspects of operation.

Responsibilities include:

• Answer and screen phone calls and assists callers as appropriate.
• Assist with appointment scheduling and manage the room reservation process.
• Help to coordinate and process requests for the completion of transfer/college official reports.
• Maintain inventory of office supplies and purchasing when necessary, with approval.
• Maintain budget spreadsheets, process purchase requisitions, and complete expense reports.
• Attend weekly and other designated meetings.
• Act as a Designated School Official (DSO) and provide travel signatures for international students, when applicable.
• Communicate academic monitoring information to families in conjunction with the Success & Career Advisors.
• Track academic appeals, schedule appeal meetings, and create packets for the Academic Appeals Board.
• Complete oversight of the work study students and summer intern, including hiring, training, scheduling, and providing supervision.
• Assist with the implementation of major events and processes which include but are not limited to: New and Returning Student Check-In, Course Registration, Peer Advising, New Student Orientation, Opportunities Fair, Winter Day, and Commencement.
• Other duties as assigned.

Requirements:

• Bachelor's degree, required.
• Customer service focused within high traffic office setting.
• Ability to communicate effectively with a wide range of audiences including students, faculty, staff, and families.
• Knowledge of Microsoft Office application, Adobe Pro, and related databases.
• Ability to work with a diverse population.

Additional Information:

Dean College is an equal-opportunity, Title IX institution and pledges to recruit, select and promote diversity by providing equality of opportunity in higher education for all persons, including faculty and staff with respect to hiring, continuation, promotion, and applicants for admission, enrolled students and graduates without discrimination or segregation.

The College is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students, faculty, and community members. All employment decisions are made on a non-discriminatory basis.

Dean College does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status, genetic information, or other protected classes under the law.

This nondiscrimination policy covers admissions, employment, and access to and treatment in College programs, services, and activities. A pre-employment background screen is required for all employees.

Application Instructions:

Please submit your Resume/CV, Cover Letter, all unofficial transcripts; and contact information of three references. (PLEASE NOTE: Applications that are incomplete will not be considered).

Note: After submitting your resume/CV, the subsequent page gives you instructions that enable you to upload your Cover Letter and any additional documents.

See the FAQ for using our online system.

Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your Dean College Careers Account to check your completed application or upload additional documents.

URL: www.dean.edu