Office Coordinator (Onboarding Center)

North Carolina State University, United States

Updated: about 2 months ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Job Posting Information


Posting Number PG193854SP
Internal Recruitment Yes
Working Title Office Coordinator (Onboarding Center)
Anticipated Hiring Range Commensurate with experience ($40,000 - $47,000)
Work Schedule Monday-Friday; 8:00AM - 5:00 PM (Onsite)
Job Location Raleigh, NC
Department Onboarding Center
About the Department
The Onboarding Center is a department within University Human Resources that strives to create an efficient, engaging, and welcoming experience for employees by providing superior personalized customer service. We strive to be a knowledgeable resources by building and maintaining positive relationships with university partners and promoting the university culture. Promoting institutional pride and engagement among employees are at the core of the services we offer.
Our vision is to be a premier resource for developing an engaged and productive workforce using a customer-centric focus to promote pride, collaboration, and efficiency across the University while serving as the benchmark for effective higher education onboarding practices.
Essential Job Duties
 This is an internal posting for current NC State permanent and temporary employees, and candidates with RIF priority.
As the Office Coordinator you will serve as the welcoming face of the NC State University Onboarding Center (OBC) team. As the first point of contact, you’ll greet visitors with warmth and professionalism, ensuring an exceptional experience and positive first impression.
Key responsibilities include but are not limited to:
  • Providing face-to-face, email and phone support,
  • Guiding visitors to relevant services and scheduling appointments
  • Assisting with budget oversight


You’ll also provide administrative support to the OBC Manager, handle special projects, and maintain excellent customer service standards.
As the ideal candidate you possess strong communication skills, attention to detail, and a commitment to promoting NC State as an employer of choice.
If you’re enthusiastic about contributing to a supportive work environment and helping new employees navigate their transition to NC State, we want to hear from you.
Other Responsibilities
Teamwork and collaboration are vital components to this position. Each member of the Onboarding Center is responsible for:
  • Communicating ideas in person and in writing with team members.
  • Conflict Management—the ability to negotiate with team members to settle disputes and make sure everyone is happy with or understands the team’s choices.
  • Listening—having the ability to listen to the ideas and concerns of peers. Ask questions for clarification and demonstrate concern for the team.
  • Reliability—Be able to gain and maintain colleagues’ trust by sticking to deadlines and completing assigned tasks and not responding with “that’s not my job.”
  • Respectfulness—conveying respect for team members and their ideas.
  • Openness and flexibility to regularly cover different functions of the office.

Qualifications


Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
 
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
  • Demonstrated commitment to delivering exceptional customer service and collaborating effectively within a team environment.
  • Agility and flexibility are essential in this role, as each team member plays a pivotal role in the Center’s success.
  • Proven capability to establish and achieve individual goals aligned with team objectives.
  • Exhibits professionalism, sound judgment, and discretion in all interactions.
  • Strong ability to prioritize tasks effectively and see them through to completion.
  • Openness to learning and embracing technological advancements and organizational changes.
Preferred Qualifications
  • Proficiency in PeopleSoft HR and Financials
  • Familiarity with Google mail, calendars, and docs
  • Advanced proficiency in Word and Excel, with the ability to utilize these tools effectively in a professional setting.
  • Working Knowledge of key aspects of the onboarding process such as I-9 verification, tax procedures, benefits enrollment, and JAR reporting.
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No

Recruitment Dates and Special Instructions


Job Open Date 02/22/2024
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 02/28/2024
Notice to Applicants
“Please note that the work history on your resume, must also be included in your application.”
Special Instructions
Please include a resume, cover letter and contact information for three references.

Position Details


Position Number 00103490
Position Type SHRA
Position Classification Band Title University Program Associate
Position Classification Band Level Journey
Position Classification Salary Range $31,200 - $56,545
Salary Grade Equivalency 63
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 484001 - Onboarding Center
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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