Office Assistant/Receptionist Sr

99054BR

Campus: Downtown Phoenix

Office Asst/Receptionist Sr

Job Description

Arizona PBS is seeking an Office Receptionist for our main front office.  This position will greet and direct members and guests, students, and staff, in person, by telephone and via email.  Successful individuals in the position will have a high level of customer service, communication and organizational skills all to be delivered in a professional manner.

Job Family

Clerical & Admin Support

Department Name

Arizona PBS

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Essential Duties

• Serves as first point of contact for members and guests, students, and staff, directing and answering questions in person and by telephone
• Provides general information in response to inquiries in person, by telephone or email
• Operates office equipment such as copiers, calculators, word processors, personal computers or other equipment found in work unit
• Prepares work orders, supply requisitions, requests for special data or similar actions within established limits and procedures; obtains appropriate signatures
• Supervises student workers who provide customer service and clerical support
• Schedules meetings and professionally communicates logistics to stakeholders
• Works with Customer Service/Membership/Viewer Services/various AZ PBS Events
• Oversees other clerical duties, such as processing mail, parking reservations, parking validations, facility requests, conference room reservations, updating directories and other special projects as assigned

Minimum Qualifications

Two (2) years of office/clerical experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience providing customer service
• Experience performing office/clerical duties
• Evidence of effective verbal and written communication skills
• Experience in the operation of a variety of office equipment
• Experience using Microsoft Word, Excel and Outlook
• Experience using Google Drive, Docs and Sheets
• Experience setting up meeting logistics and maintaining calendars
• Experience in maintaining conference calendars

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts
• Clearly communicate and perform essential function

Department Statement

Arizona PBS specializes in the education of children, in-depth news and public affairs, lifelong learning, and the celebration of arts and culture — utilizing the power of noncommercial television, the Internet, educational outreach services, and community-based initiatives.  Arizona PBS began broadcasting from the campus of Arizona State University on January 30, 1961.  Now more than 80 percent of Arizonans receive the signal through a network of translators, cable and satellite systems.  With more than 1 million viewers each week, Arizona PBS consistently ranks among the most-viewed public television stations per capita in the country. Arizonans provide more than 60 percent of the station's annual budget.

ARIZONA PBS IS COMMITTED
to diversity, equity, inclusion, and belonging (DEIB) as core values. Our goal is to build and foster a culture of transparency where unique identities and perspectives are celebrated.

ARIZONA PBS BELIEVES
all voices should be heard and acknowledged. We represent and serve Arizona by listening to our communities so we can create enriching content that educates, inspires and connects.

ARIZONA PBS VALUES
trust. We are mission focused and committed to our audience. We strive to cultivate an environment where individuals feel informed, respected and encouraged to share their stories.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.