Office Assistant II

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

The University of North Georgia is currently accepting applications for Office Assistant II at the Gainesville Campus. This position provides courteous telephone, in-person, and electronic customer services to all individuals, including students, staff and faculty. This position also processes various Registrar's Office forms including, registration, add/drop, and withdrawals forms. This position assists with transcript order processing and other duties as assigned.

• In accordance with FERPA guidelines, UNG, and University System of Georgia policies and procedures, provides courteous telephone, in-person, and electronic customer services to current and former students, faculty, staff, and other individuals.
• Assists with processing registration, add/drop, withdrawal, and other various forms.
• Assists with processing transcript orders.
• Monitors and communicates orders for office supplies.
• Assists with other duties as assigned, including but not limited to, providing support in other functional areas as needed.

Knowledge, Skills & Abilities

• Knowledge of Ellucian's Banner system is preferred. 
• General understanding of the college processes a plus. 
• Must possess attention to detail to ensure accuracy. 
• Requires knowledge of standard office equipment and software. 
• Must have strong organizational and customer service skills. 
• Must have the ability to multi-task, manage workload, and effectively prioritize assignments. 
• Willingness to be a team member and be flexible to help in different areas when needed.
• Willingness to participate in professional development seminars and training.
• Ability to cross-train with other staff on their job duties when necessary.

• High School Diploma or GED required. 
• Two year of customer service, clerical or administrative experience required.
• Or an equivalent combination of education and experience.

• Associate's degree preferred.
• Significant experience with data entry strongly preferred.

Standard Hiring Range: $13.73 - $15.10 per hour

• Resume
• Cover letter
• Contact information for three professional references. 

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

• This role is considered a position of trust.

Please note, the University of North Georgia career board updates daily and job postings are subject to be removed when closed or filled.

• Position of Trust