Office Assistant 2 - WADDL

Available Title(s):

100I-YN_CS_NPS - Office Assistant 2

Business Title:

Office Assistant 2 - WADDL

Employee Type:

Classified

Time Type:

Full time

Position Term:

12 Month

Position Details:

Summary of Duties:

The Office Assistant 2, under general supervision, provides support services to submitting clients of the Washington Animal Disease Diagnostic Laboratory, laboratory personnel, veterinary students, residents and faculty. Triages incoming phone calls, receives and refers visitors, initiates and creates client invoices, and performs various business office functions. Enters data into the laboratory information system database (COFL). 
Eligibility and understanding of BSL-2 laboratory safety guidelines and work environment is required.

Required Qualifications:

• High School graduation or equivalent and one year of clerical experience; OR equivalent education/experience.

• Physical eligibility required for working in a BioSafety Lab-2 (BSL-2) environment. See the following link for more information. https://www.cdc.gov/training/QuickLearns/biosafety/

• Rotate on weekend duty/holidays when needed.

Preferred Qualifications:

• Customer service experience in a medical and/or veterinary office setting.

• Strong computer skills and competency with Microsoft Office software including Word, Excel, and Outlook.

• Experience using COFL or a similar medical and/or accounting database and software.

• Experience utilizing medical terminology of multiple body systems or in a multi-specialty department.

• Experience with utilizing a Quality System and using and maintaining Standard Operating Procedures (SOPs).

Additional Information:

Area/College:

College of Veterinary Medicine

Department Name:

Washington Animal Disease Diagnostic Laboratory (WADDL)

City, State, Zip:

Pullman, WA 99164

Department Link:

https://waddl.vetmed.wsu.edu

Monthly Salary:

$2,805 to $3,700 | Range 32 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 .

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf .

Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.
Overtime Eligibility:

Overtime eligible.

FTE: 100%

This is a permanent position.
Posting Close Date:

Applicants must submit their completed application by Sunday, June 2, 2024 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the “Resume/CV” section of your application. Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application. 

• All documents must be attached before submitting the application. The application cannot be edited once submitted.

• Documents may be submitted in one file or separate files.

• Applicants are encouraged to upload as a PDF if possible.

• Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:

• Resume

• Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .