Nurse Consultant

University of North Carolina at Chapel Hill, United States

Updated: 20 days ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 27 May 2024

Posting Information
Posting Information


Department General Pediatrics-412009
Career Area Health Professional (Physician/Nurse/Other)
Is this an internal only recruitment? No
Posting Open Date 05/20/2024
Application Deadline 05/27/2024
Position Type Permanent Staff (SHRA)
Position Title Nurse Consultant - Advanced
Salary Grade Equivalent GN16
Working Title Nurse Consultant
Position Number 20053859
Vacancy ID P019109
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Monday- Friday 8:00 am- 5:00 pm; minimum 3 days/week working in person; potential for up to 2 days working remotely
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $80,000 - $85,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.
OUR VISION
Our vision is to be the nation’s leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We will prepare tomorrow’s health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.
Position Summary
Flexible work arrangements, including virtual/hybrid work locations, are an integral part of the School of Medicine’s Working Forward initiative. As such, this position’s work location is designated as hybrid. Please note that the designated work location is subject to change based on the unit’s business needs.
The UNC Children’s Complex Care team currently serves over 400 children and families from across North Carolina, primarily in the Piedmont Region in the cities and counties around Raleigh, Durham, and Chapel Hill. With this new Nurse Coordinator position, we expect to grow to serve about 500 children and families from around the state. Our team provides clinical care and care coordination services across the spectrum from hospital to community. Our goal is to help families and clinical care teams provide more efficient, effective, and family-centered care that optimizes quality of life and well-being for children with complex needs and their families.
The Complex Care Nurse Coordinator will help manage the UNC Children’s Complex Care Program. S/he will provide direct care management for a panel of eligible CMC longitudinally at inpatient and outpatient points of care and will help to manage the infrastructure of the Complex Care team.
Job scope and responsibilities:
Medical- Patient Care/Nursing
The first co-primary responsibility of the Nurse Coordinator will be to facilitate effective transitions of care between the inpatient and outpatient setting for high-risk children with medical complexity (CMC) enrolled in the UNC Children’s Complex Care Program. Enrolled CMC will be part of the RN-clinician’s panel of patients, and they will be followed longitudinally as a distinct population. The Nurse Coordinator will serve as the organizer and a primary point of contact for enrolled CMCs’ care management needs during a one-month period following a hospital discharge.
Clinical Services- Health Information Management
The second co-primary responsibility of the Nurse Coordinator will be to implement, oversee, and evaluate a multi-pronged care management strategy for the Children’s Complex Care Program, in partnership with the Medical Director. The individual in this position will work closely with the Complex Care team to develop a strategic and operational plan as well as goals to guide implementation of the care management program.
Medical- Patient Care/Nursing
Provides care management and care coordination to enrolled children with medical complexity (CMC). Essential specific tasks may include: Direct contact with hospitalized patients/families to identify care management and care coordination gaps, with particular attention to anticipated gaps during the transitions of care timeframe (discharge to first 30 days post-discharge). Address medication issues during and after transition, including availability and administration concerns, handle refill requests, medication reconciliation, and prior authorizations as needed. Also address medical equipment and supply needs, including communication with durable medical equipment and supply companies, and work with coordinators in other specialties to meet these needs efficiently. Examples of specific gaps include re-enforcement of patient/family teaching using teach-back methods, organize and coordinate patient-centered scheduling of follow-up appointments, and arrange for post-discharge telehealth home visit (for eligible patients). Be available via pager or phone to enrolled patients/families to help troubleshoot post-discharge clinical problems.

Research- Project Management
Continuously evaluates and identifies potential quality issues and proposes/develops process improvement strategies to enhance the effectiveness of the UNC Children’s Complex Care team. Collaborates with the Medical Director to develop and implement a comprehensive quality improvement process.
Other
Work with Medical Director to plan and lead weekly Complex Care team meetings. Collaborate with existing team members (e.g., Social Worker, Administrative Coordinator, Physicians, Nurse Practitioner) to fill anticipated gaps. Instead of duplicating work, the goal is to add value by augmenting the work of existing team members.
Minimum Education and Experience Requirements
Licensed to practice as a Registered Nurse in the State of North Carolina and two years of experience in the area of specialization.
Required Qualifications, Competencies, and Experience
Work requires the analytical skills to resolve highly complex problems requiring the application of clinical, scientific or technical principles, theories and concepts and in depth, cross-functional experience-based knowledge. Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. Experience and comfort with common computer software and functionality: use of electronic health records, creation and sharing of spreadsheets and other tracking tools. Ability to work with patients and families from diverse cultural and linguistic backgrounds. Ability to assess and triage high risk patients.
Licensed to practice as a Registered Nurse in the State of North Carolina.
Preferred Qualifications, Competencies, and Experience
The preferred candidate will have knowledge in nursing. Experience managing transitions of care, home health, or community-based experience; knowledge of applicable federal, state, and local regulations; management and quality improvement experience.
Required Licenses/Certifications
Licensed to practice as a Registered Nurse in the State of North Carolina.
Special Physical/Mental Requirements
All of the following, with or without accommodation:
  • Work requires lifting and carrying patients/children and/or objects weighing up to 10 pounds. 
  • Work requires regularly stooping and bending. 
  • Work requires regularly reaching and grasping objects at, above and below shoulder level. 
  • Work requires regularly grasping and fine manipulation with hands.
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/280412

Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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