Network Operations Center Analyst (COMM AND NETWORK TCHL ANL 2)

The Network Operations Center (NOC) is a unit of Enterprise Infrastructure Services within Information and Educational Technology (IET) and plays a critical role in ensuring the reliability and availability of the organization’s IT infrastructure. Responsible for the management, engineering, maintenance and repair of voice, data, and IT related network services infrastructure for the UC Davis campus, the NOC staff provides technical support on a 24×7 on-call rotational basis.

To see IET job postings, please visit https://iet.ucdavis.edu/jobs

NO VISA SPONSORSHIP IS AVAILABLE FOR THIS POSITION

Under the direction of the Supervisor-Network Operations Center (NOC), this position assists senior analysts and engineers in troubleshooting network incidents, documenting processes, assisting with the implementation of network devices, acquiring and executing upon network best practices. Primary focus is to ensure reliable and high-performance wireless connectivity for users and devices in various environments in and around the UC Davis campus.

For Full Consideration Apply by 1/3/2024

Position Information

PHYSICAL DEMANDS

•           Mental Demands: Analytical and Problem Solving, Constant Interruptions, Customer Contact, Detailed Work, Multiple Concurrent Tasks, Training, Verbal Communication, Written Communication
•           Visual Acuity Requirements: Close Visual Acuity (e.g., viewing a computer screen; using measurement devices)
•           Additional Physical Demands:
•          Position may require lifting of up to 25Lbs.
•          Position requires using a ladder or other assisted lifting device to work at heights of up to 10ft
•           Equipment Used to Perform the Duties: Computer and Peripheral Equipment, Telephone
  

WORK ENVIRONMENT

• Vacation is restricted during peak work periods.
• Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System.
• Position may, at times, require employee to work with or be in areas where hazardous materials and/or infectious diseases are present. This position is subject to Medical Surveillance procedures and review in accordance with Federal and State Laws and Regulations and University Policy.
• Adhere to workplace safety practices, read information communicated about workplace safety, complete required safety training on time, and report any workplace safety issues promptly to their supervisor or the designated safety coordinator.
• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

MINIMUM QUALIFICATIONS

Minimum Education/Experience:

•           Bachelor’s degree in computer science, Information Technology or related field.
•           Experience with Wi-Fi equipment and technologies.
•           Experience using interpersonal and written communication skills to communicate technical information to technical and non-technical audiences.

Minimum Knowledge, Skills, and Abilities (KSA):

•           Knowledge of networking fundamentals, including TCP/IP, routing and switching.
•           Knowledge of wireless networking concepts and protocols.
•           Knowledge of wireless networking protocols and standards e.g 802.11a/b/g/n/ac/ax.

PREFERRED QUALIFICATIONS

Preferred License/Certification:

•           CompTIA Network+ certification
•           Cisco Certified Network Associate (CCNA)
•           Certified Wireless Network Associate (CWNA)

Preferred Education/Experience:  

•           Internship and/or coursework experience in networking and wireless technology.

Preferred Knowledge, Skills, and Abilities (KSA):

•           Basic knowledge of security protocols and best practices.

SPECIAL REQUIREMENTS

Background Check

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve.

We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here.

As you consider joining UC Davis, please explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected .

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.