Network Manager

Updated: about 9 hours ago
Location: Waltham, MASSACHUSETTS
Job Type: FullTime

Brandeis University is delighted to announce a career opportunity as the Network Manager in the IT department. If you are looking for an opportunity to work on beautiful suburban campus with lots of perks including free parking, look no further.  At Brandeis we offer a competitive benefits and compensation package which includes medical, dental and life insurances. We also offer generous paid time off. If you are looking to advance your career through educational opportunities, Brandeis offers tuition remission. Our 403b retirement savings plan includes a generous match.

Key Responsibilities:

Develops a set of standards for infrastructure design, technical functionality, and network-based security - 34%

  • Makes recommendations regarding departmental needs, requirements, and capacity utilization for impending modifications.

  • Presents solutions and options to stakeholders including cost, staffing and support estimates.

  • Authors, reviews, evaluates and participates in the Request for Proposal process and/or the vendor and technology selection process in order to identify network and voice solutions that adhere to Brandeis University and industry standards.

  • Manages the implementation of selected solutions.

  • Supervises staff, consultants, and contractors on network and voice related projects.

  • Ensures successful project deployment.

  • Manages contractual commitments, scope of work, budget and the timelines of network and voice related projects.

  • Manages, maintains and supports a complex, redundant, fault tolerant data network and voice architecture connecting all university facilities via LAN and WAN links.

  • Designs, manages, and maintains IP address documentation and pool including systems to dynamically allocate addressing.

Manages the daily operations of network and voice infrastructure - 33%

  • Manages the daily operation of network and voice hardware, switches, routers, specialized systems, and network and voice components.

  • Monitors traffic, performance and security.

  • Manages network security, user access and control.

  • Oversees the install, upgrade and modification of configurations, firmware and software to network and voice infrastructure.

  • Monitors the network components via network management software as well as daily error logs and responds appropriately.

  • Responsible for equipment replacement via maintenance contracts.

  • Responsible for maintaining high levels of LAN/WAN connectivity to provide 99.99% uptime.

  • Provides change management for all network and voice infrastructure.

  • Works with all operating departments to design and/or create new network and voice presences.

Manages and coordinates activities of the Network staff - 33%

  • Reviews unit's workload, schedules, personnel assignments, status of on going work, projects, and available personnel for work assignment in order to plan unit activities.

  • Assigns specific duties and special projects to personnel considering individual knowledge and experience.

  • Reviews reports, documents, and other records prepared by personnel for clarity, completeness, accuracy, and conformance with university policies and procedures.

  • Coordinates unit work activities with other groups and departments to prevent delays in actions required or to improve services.

  • Approves leave requests, evaluates personnel performance, and initiates disciplinary action as required.

Requirements:

  • B.A./B.S. required.

  • 5-8 years with 3-5 years of management experience.

  • Must be able to manage large and small scale projects including documenting and leading the project team.

  • Must be able to analyze and correct problems with the wired and wireless, telephony, and CATV networks as well as engineer changes to the network.

  • Must have advanced knowledge of internet routing (OSPF, EIGRP, BGP, RIP) and switching protocols, Cisco and Aruba network equipment and software, multicast, TCP/IP, wireless, network analysis, packet tracing/sniffing and other networking skills.

  • Must be able to work with systems administrators and applications developers to design and troubleshoot new systems and resolve problems.

  • Must be able to take projects from inception through completion; coordinating schedules and assignments with all involved parties.

  • Must design and document processes used in providing service to the campus community.

  • Must possess thorough working knowledge of computers, network hardware, test equipment and network software used in a multi-protocol campus network environment.

  • Must serve as an operational leader within the group, creating documentation and standards, and ensuring that these processes are adhered to.

  • Must interface with the campus Help Desk to establish guidelines on how work should be passed between the groups

Commitment to Diversity, Equity, and Inclusion
Diversity, equity and inclusion are important values at Brandeis today and always have been for they are rooted in our founding as an institution. These values serve as a reminder for self-reflection, and a continuous call to grow for us as Brandeisans.  Founded as a model institution for ethnic and religious pluralism, Brandeis University welcomes students, faculty, and staff of all nationalities, religions, and orientations.  Moreover, social justice is central to the mission of Brandeis, which endeavors to foster a just and inclusive campus culture that embraces the evolving diversity of our larger society.  Read more online about our Mission and Diversity Statements at Brandeis Mission and Diversity Statements.

If you are interested in a role and have relevant experience but your work history does not align perfectly with every qualification in the job description, we nevertheless encourage you to apply.

Closing Statement

Brandeis University is committed to providing its students, faculty and staff with an environment conducive to learning and working and where all people are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, ethnicity, caste, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or Massachusetts law.



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