Network Engineering Supervisor

East Carolina University, United States

Updated: 17 days ago
Location: Greenville, SOUTH CAROLINA
Deadline: ;

Posting Details
Position Information


Job Title Network Engineering Supervisor
Position Number 500034
Vacancy Open to All Candidates
Department AFH IT Network Services
Department Homepage https://itcs.ecu.edu/
Advertising Department ITCS NETWORK SERVICES
Division Administration & Finance
Classification Title IT Network Administrator III
Working Title IT Network Administrator III - Supervisor
Number of Vacancies 1
Full Time Equivalent (FTE) 1.000
Full Time or Part Time Full Time
Recruitment Range $94,564 - $105,071
Position Location (City) Greenville
Position Type Non-Faculty
Job Category Non-Faculty Information Technology
Organizational Unit Overview
Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.
Network Engineering and Support is one of the many service areas provided within the ITCS Network Services. The primary purpose of Network Engineering and Support team is the installation, deployment, maintenance, and automation of the various network services, including enterprise-level network systems or services that are part of, affect or influence the enterprise network infrastructure. This team works with the Network Architect in developing the overall network design and will engage them for consultation services on major network issues and design changes that significantly impact or influence network performance.
Job Duties
Providing direction on the day-to-day planning and organizing of team members’ work, valuations and professional growth
-High-level, in-depth technical capacity in the following core areas of responsibility but not limited to IP routing, switching, wireless, and associated security, monitoring and reporting systems
-Provides expert level support in assisting team members as well as other support teams and university users with resolving complex wired and wireless network problems
-Advanced technical knowledge to assist others in the resolution of service incidents and service requests and will focus on change, release, configuration, problem, and incident management processes as they relate to network services
-Oversee and lead the Disaster Recovery planning, testing, implementation, and documentation
-Formulate and maintain strategic technology contacts and partnerships with university departments, key technology suppliers, vendors, and contractors
-Planning, cost containment, configuration, optimization, maintenance, security, and implementation of current and emerging technologies
Attending provisioning meetings to gather customer requirements, installing configurations into test and production environments, and obtaining final customer acceptance
-Consults with senior level decision-makers, on anon-going basis, to develop long-range strategic alternatives.
-Other duties as assigned.
-Duties may require On-Call responsibilities.
-Employees are required to adjust their standard work schedule to meet the
requirements of their position, which includes and not limited to evening
and weekend hours to perform scheduled and unscheduled workload
requirements to maintain University operations.
Minimum Education/Experience
Bachelor’s degree and 4 years of relevant experience or equivalent combination of education and experience. For management roles, a minimum of 1 year of supervisory experience is required.
License or Certification Required by Statute or Regulation
NA
Preferred Experience, Skills, Training/Education
  • A technology-related degree with an emphasis on networking
  • Host-to-host communications
  • Hands-on network engineering experience in designing, deploying, and maintaining a campus wide network solution
  • Knowledge and experience working with the TCP/IP protocol suite
  • Proficiency with IT construction standards, fiber optics and Ethernet cabling
  • Experience in network management and monitoring solutions (Cisco DNA, Cisco Prime)
  • Strong understanding and experience with interconnection and troubleshooting techniques for LAN hardware, including routers, controllers, switches, access points, RF design, and protocol analysis.
  • CCNA and/or CCNP certifications completed or renewed within the last 5 years
  • Management of highly complex short and long-term projects
  • Highly self-motivated and directed
  • Keen attention to detail
  • Excellent communication and documentation skills
  • Team-oriented and skilled in working within a collaborative environment
Special Instructions to Applicant
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
Applicants must be currently authorized to work in the United States on a full-time basis.
Additional Instructions to Applicant
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date 01/10/2024
Open Until Filled Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.
Initial Screening Begins
Rank Level
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/59978
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA[email protected] .
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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