MTD Defect Compliance - Coordinator 1

Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin.  The required information is listed below in the job posting.  
You must complete all required portions of the application and attached the required documents in order to be considered for employment.  

Department

Defect Compliance 1

Job Summary

Job Description

• Assists in monitoring vendor defect compliance for all contract terms relevant to the identification, tracking, severity, prioritization, testing, and resolution of defects.
• Assists in monitoring and providing analysis on defect Service Level Agreements (SLAs) for priority and severity and participates in all meetings to resolve any differences of classification.
• Supports the production of analytical dashboards and reports on measures and metrics set by management.
• Aids in developing streamlined processes to track, escalate and accurately report to LDH executive management the status of all system defects progressing through the Software Development Lifecycle (SDLC).
• Identifies and reports systematic data errors.
• Performs other tasks as directed.

QUALIFICATIONS

REQUIRED:

• Bachelor’s Degree or 6 years of professional experience in lieu of degree.
• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, PowerPoint and Excel.
• Excellent analytical skills, effective organizational and time management skills.
• Strong verbal and written communications skills and ability to communicate technical concepts to technical and nontechnical audiences.
• Great attention to detail and follow up.

DESIRED:  

• Advanced Degree
• Minimum one year of professional experience tracking defects through the SDLC in JIRA or equivalent industry standard application.
• Minimum one year of professional experience in software defect management.
• Minimum one year of professional experience monitoring contracts for deliverable compliance.
• Minimum one year of professional experience working in LaMEDS and/or Medicaid Policy knowledge.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section. 

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
• Names and contact information of three references;
• Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).

See Diversity Statement instructions by clicking this link: https://www.uno.edu/careers/diversity-instructions

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date
This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

  

References will be contacted at the appropriate phase of the recruitment process.

  

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

  

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer.  We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.