MGR/DISTRIBUTED IT OPERATIONS/HCIT

Updated: about 1 hour ago
Location: Mount Pleasant, MICHIGAN
Deadline: 25 Jun 2017

Position Information

Position Number 75400
Type of Recruitment INTERNAL
Position Title MGR/DISTRIBUTED IT OPERATIONS/HCIT
Position Summary

The Manager/Distributed IT Operations, Healthcare IT will serve as the lead resource responsible for the implementation and maintenance of distributed systems and services that enable the academic-endeavors of the College of Medicine and College of Health Professions. This position will provide oversight and consultation for the academic and research functions of the organization, and will act as a management lead on identified projects and initiatives. This position will serve as a liaison to the Associate Director, Healthcare IT Operations. This position is based out of the CMU College of Medicine Saginaw campus, but will be expected to visit the Mt. Pleasant campus on a regular basis.

Required Qualifications


Bachelor’s degree.
Three years of experience in Information Technology field.
Understanding of core technical disciplines including: Edge-device management, networking, applications delivery, systems administration, and cloud computing.
Experience with Apple and Microsoft operating systems, including management utilities.
Experience with Microsoft SharePoint and Microsoft Office 365 service offerings.
Current knowledge of industry software and hardware technologies.
Excellent oral and written communication skills.
Ability to write documentation and training materials.
Ability to work independently.
Self-managing.
Excels in a rapidly changing environment.
Demonstrated positive interpersonal skills.
Ability to perform the essential functions of the job.

Preferred Qualifications


Five years of experience in Information Technology field.
Proven experience supporting clinical/healthcare technologies.
Proven experience supporting academic systems and software.
Previous higher education experience.
Experience with the installation, activation, and on-going support of electronic health record systems.
Experience with Web, VoIP, and Telepresence conferencing technologies.
Prior success assisting faculty and students with the development of academic technologies or research projects.
Experience of developing relationships with external agencies and organizations.
An in-depth understanding of CMU and OIT policies relating to Computer use – e.g. Information Governance, Acceptable Use Policy, Data Protection Act and Freedom of Information, HIPAA, FERPA, etc.

Duties & Responsibilities


Engages with students, faculty, and staff to improve and maintain the organization’s technology portfolio. This includes academic, clinical, and research technologies. (5%)
Responsible for managing technology projects and initiatives and accomplishing specific project tasks and objectives. (25%)
Establishes and fosters partnerships with the Healthcare IT external partners across the state of Michigan and beyond. (10%)
Travels to distributed sites on a regular schedule to maintain a high service level for our distributed edge and telecommunication technologies. (10%)
Maintains a strong working relationship with the Technical Support, Applications, Telecommunications, and Systems teams to ensure IT systems and services are running effectively. (5%)
Develops and manages a regular maintenance schedule for critical technologies to ensure high availability. (5%)
Provides technology expertise for major events, including the capture and routing of digital video to applications, presentation rooms, and external audiences. (10%)
Promotes industry standard best-practices to support staff and participates in process improvement efforts. (10%)
Maintains meaningful metrics and reports on service utilization and performance. (5%)
Manages ordering, tracking, and deployment of user technologies. (5%)
Develops guidelines and operational procedures. (5%)
Maintains relationships with external vendors. (5%)
Performs other duties as assigned.

Supervision Exercised

None.

Message to Applicants

You must submit an online application in order to be considered as an applicant for this position.

Cover letters may be addressed to the hiring committee.

Employee Group Professional & Administrative -Salary
Staff Pay Level<br><br><a href=
Pay Range $50,000 - $65,000
Division Academic Affairs
Department College of Medicine
Position Status Regular
Position End Date
Employment Status Full-Time
FTE 1.0
Position Type 12 month
Weekly Work Schedule Monday - Friday, 8am - 5pm, evenings and weekends as necessary
At Will? No
Location Saginaw, MI
About the Department
About CMU

Founded in 1892, Central Michigan University has evolved into a major, national university with nearly 27,000 students, approximately 50 remote locations in the U.S. and Canada, top-ranked online programs, and nearly 215,000 alumni worldwide.
CMU is a $480-million enterprise offering more than 200 academic programs at the undergraduate, master’s, specialist and doctoral levels. Academic excellence is found in programs that have been ranked among the best in the nation, such as neuroscience, sales, logistics, fashion merchandising and design, and online programs for undergraduates as well as the online MBA and online graduate education for teachers and school leaders.
Central Michigan University complements its excellent academics with experiences outside the classroom – hands-on opportunities that enable students to find their potential and develop their ability to contribute to the world around them.
The fourth-largest university in Michigan began with the mission of addressing a demand for teachers prepared and qualified to lead classrooms and educate future generations. That commitment to fulfilling unmet needs continues today in America’s 137th College of Medicine, which in 2017 will graduate its first class of doctors dedicated to medically underserved communities.
Employees have access to state-of-the-art fitness facilities and a nationally recognized wellness program as well as health care and benefits that exceed national norms for many industries.
CMU is a member of the NCAA Division I Mid-American Conference and is located in a classic, tight-knit college community in the heart of central lower Michigan. Home to 26,000 of Isabella County’s more than 70,000 residents, Mount Pleasant offers a mix of outdoor features, family attractions and small-town life complemented by university culture. Mount Pleasant is just an hour or two from most of Michigan’s destination spots, including Detroit, Grand Rapids, Lansing, Ann Arbor, sunset beaches on Lake Michigan, and the acclaimed “Up North” communities, state parks and lakes.

EEO Statement

CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate in employment against persons based on age, color, disability, gender, gender identity/gender expression, genetic information, familial status, height, marital status, national origin, political persuasion, race, religion, sex, sexual orientation, veteran status, or weight (see http://www.cmich.edu/ocrie .)

If you wish to see “EEO is the Law” posters, please click here .

Posting Begins 06/18/2017
Posting Ends 06/25/2017
Open Until Filled No

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