Menu Design and Systems Manager

Yale Hospitality - Business Office

87735BR

University Job Title

Menu Design and Systems Manager

Bargaining Unit

None - Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (24)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Dining Halls, Dining Services

Total # of hours to be worked:

40

Work Week

Flexible or Non-Standard (for anything other than Standard)

Work Location

Central Campus

Worksite Address

246 Church Street
New Haven, CT 06510

Position Focus:

The Manager of Menu Design and Systems is responsible for the overall menu and ingredient integrity within the menu management system for Yale Hospitality (YH). This position leads and administers all facets of the menu management system including ingredient database accuracy, menu cost information, and compliance for standard protocols and procedures across YH. This role will plan, support, and oversee the ongoing training and development of initiatives focused on the menu management system. This position will work collaboratively with the Business Intelligence and Optimization Manager toward continuous improvement and compliance of technology solutions both in administration and operations. In addition, this position will supervise those clerical roles within the department that report directly to the Health and Wellness, Menu Design and Food Choice Architecture Manager.

Essential Duties

Menu Management Analysis and Compliance   • Leads the culinary menu management system and supports the Director of Culinary Excellence and the team in fulfilling Yale Hospitality’s goals.   • Supplies technical leadership and ownership of the enterprise menu management system used throughout Yale Hospitality. This will include the database of menus, recipes, ingredients, and stock cards.   • Organizes all food ingredients based on their nutritional contribution, allergens, and cost. In collaboration with the culinary team, and in support of the Director of Culinary Excellence, manages and maintains a culturally inspired recipe database mapped to the ingredients, and a choice architecture menu database.   • Uses departmental principles of health and wellness to collaborate with nutritionists and registered dietitians to adhere to principles of health and wellness.   • Supervises menu management personnel to ensure exact and prompt posting of system information and processes.  • Partners with Business Intelligence and Optimization Manager to guarantee optimal system functionality, upgrades, and enhancements.  • Collaborates with Director of Supply Chain and Sustainability and purveyors on cycle menus and weekly forecasting.  • Supplies up to the minute information to the Health and Wellness Manager and Departmental RD’s to notify of product changes in relation to allergen and dietary awareness.  • Uses best judgment in ingredient selection based on seasonality, sustainability, health and wellness, and cost. Seeks feedback and continuously improve various processes.   • Collaborates with the culinary team at the appropriate level to gather information, quality assurance of the information in the system, and continuous monitoring for improvement.   • Oversees menu management personnel to ensure the exact and prompt posting of system information and processes.   • Supports the department's day-to-day continuity, collaborating and communicating with vendors, managers, and culinary staff to ensure the successful operation of departmental activities.   • Assists with marketing and communications related to special events about menu innovation.      Learning and Development    • Provides subject matter expertise and technical and operational training for staff. Ensures quality assurance and compliance for the menu management system.   • Engages in opportunities with industry partners at the local, regional, and national level. Attends culinary shows, training labs, and events to support the growth and continuous evolution of the department’s core values.  • Represents the Yale Hospitality team to students, faculty, staff, and guests in a positive and professional manner.  Other    • Oversees student managers and interns to support departmental needs in relation to menu management and analysis, health and wellness and allergen compliance.  • Performs other duties as assigned.

Required Education and Experience

Bachelor's Degree in Culinary Arts or related field and five years of experience in a similar role, with increasing responsibility in culinary management or an equivalent combination of education and experience.

Required Skill/Ability 1:

Demonstrated ability in training development in a large, complex food and beverage organization. 

Required Skill/Ability 2:

Certified in SERVsafe and AllerTrain or ability to obtain certification within 6 months.

Required Skill/Ability 3:

Demonstrated ability with quality control and recipe development.

Required Skill/Ability 4:

Proficient with Microsoft Office Suite.

Required Skill/Ability 5:

Demonstrated ability with menu management systems.

Preferred Education, Experience and Skills:

Proven advanced knowledge of international cuisine, nutritional cooking techniques, and vegetarian/vegan principles.  Certified Nutrition Specialist preferred. Multi-unit experience preferred. Prior use of Menu Management System Preferred.

Required Licenses or Certifications

Currently certified in food safety and sanitation as mandated by the State of Connecticut.

Physical Requirements

Sustained standing; frequent bending. Move, lift, and carry supplies, equipment, and materials weighing up to twenty-five pounds without aid from floor to waist height and twenty pounds to shoulder height. Carry supplies up or down stairs if necessary.

Weekend Hours Required?

Yes

Evening Hours Required?

Yes

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus