Medical Lab Client Service Representative

University of Nebraska Medical Center, United States

Updated: 1 day ago
Location: Omaha, NEBRASKA
Job Type: FullTime

Requisition Details
GENERAL REQUISITION INFORMATION


EEO Statement:

UNMC is an Affirmative Action Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location Omaha, NE
Requisition Number: Staff_12938
Department Pathology, Microbiology & Immunology 50000521
Business Unit College of Medicine
Reg-Temp Full-Time Regular
Work Schedule Monday - Friday; 10:00 PM - 6:30 AM with rotating weekends and holidays
Remote/Telecommuting No remote/telecommuting opportunity
Position Summary
Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing by Regional Pathology Services (RPS). Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self-motivation and exacting detail. Provides extensive client service communication with internal and external customers of RPS and the Nebraska Public Health Laboratory (NPHL).
Position Details
Additional Information
Posting Category Operations
Working Title Medical Lab Client Service Representative
Job Title Health Care Associate (Para)
Salary Grade HC12H
Appointment Type C2 - REG OFF/SERV HRLY
Salary Range $16.538 - $24.808/hourly
Job Requisition Begin Date 03/28/2024
Application Review Date 04/15/2024
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications


Required Education: High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider two years post high school education/related experience)
Required Experience 2 years
If any experience is required, please specify what kind of experience:
Clinical experience in a healthcare environment
(Will consider two years post high school education/related experience)
Required License No
If yes, what is the required licensure/certification?
NA
Required Computer Applications: Microsoft Word
Required Other Computer Applications: NA
Required Additional Knowledge, Skills and Abilities:
Skilled in customer service
Preferred Education: Associate's degree
If any degree/training is preferred, please specify the type:
Healthcare or Biological Sciences.
Preferred Experience:
Outreach laboratory setting.
Preferred License: No
If yes, what is the preferred licensure/certification?:
NA
Preferred Computer Applications: Microsoft Excel, Microsoft Outlook
Preferred Other Computer Applications: Sunquest, CoPath, Epic or other patient records software
Preferred Additional Knowledge, Skills and Abilities:
Experience in customer service in healthcare environment. 
Knowledge of medical terminology. 
Ability in PC/data entry. 
Ability to type 50 words per minute
Email to a Friend https://unmc.peopleadmin.com/postings/84995

Similar Positions